10X Health SystemReviews of 10xhealthsystem.com

Response from 10X Health SystemAug 19, 2025

Hi Ed , Thank you for the feedback , we were not able to locate any communication from you until after the order had already gone out, and we sincerely apologize for that. A team member has reached out to confirm which email you used to request the cancellation so we can investigate further. In the meantime, I can confirm that your subscription has now been canceled. -10X Health Support Team

Response from 10X Health SystemAug 19, 2025

Hi Michael , Thank you for your feedback. I see you’re on a bi-monthly subscription, which is why your orders have been going out every two months. To pause or cancel, we do require at least a 2-day notice before the renewal date. I’ve gone ahead and paused your subscription for you, and when you’re ready for your next order, just let us know and we’ll be happy to get it set up. -10X Health Support Team

Response from 10X Health SystemAug 18, 2025

Hi Joshua , Thank you for bringing this to our attention. A team member has already reached out and assisted you with this matter. -10X Health Support Team

Response from 10X Health SystemAug 18, 2025

Hi Tony , We’re truly sorry to hear about the frustration you’ve experienced. This is not the level of support we aim to provide. We will have a team member reach out directly to go over your results in detail and make sure you fully understand your report and supplement protocol. Our goal is to provide clarity and peace of mind, and we’ll work with you to rectify this situation right away. -10X Health Support Team

Response from 10X Health SystemAug 18, 2025

Hi James , Thank you for sharing your experience with us. We’re truly sorry for the issues you’ve had with our website, email responses, and the duplicate orders. That is not the experience we want for our customers, and we appreciate you bringing it to our attention. We will have a team member reach out to you directly to review your account, resolve the billing concern, and make sure you’re fully taken care of. We’re glad to hear you’re happy with the product, and we’re committed to improving the service side to match the quality of what you’re taking. –10X Health Support Team

Response from 10X Health SystemAug 18, 2025

Hi Tony , Thank you for sharing your feedback. We’ll have a team member reach out to gather more details from you and provide options to help get you feeling better. Your results matter to us, and we want to ensure you’re supported every step of the way. –10X Health Support Team

Response from 10X Health SystemAug 15, 2025

Hi Nancie , Thank you for your feedback. A team member has already reached out to connect with you regarding your supplement order. Your results and supplement recommendations are based on several factors, including whether you have a full red or yellow partial genetic break. This test covers the five methylation genes and is important to ensure you take only what your body needs, avoiding unnecessary supplementation. We’ll review this in detail when we connect. -10X Health support team

Response from 10X Health SystemAug 15, 2025

Hi Robert, Thank you for your feedback. You purchased the 5 gene Methylation Test, which analyzes the five main genes in your methylation cycle. These genes can be linked to factors such as anxiety, depression, trouble sleeping and other key areas that impact your everyday life. A team member has already reached out to review your report with you, helping you better understand your results and ensure you’re getting the most value from your purchase. We believe this test provides highly beneficial insights that can support your overall health and well-being. –10X Health Support Team