Robert S.
Very confusing experience
Very confusing experience. Communication and coordination is poor. No central spot to tell what is purchased and shipped. Reports are bulky with much info not needed. Difficult to find the key points in each report. Reports are not customized, except the results, by person.
Response from 10X Health SystemJun 16, 2026
Hi Robert, Thank you for sharing your feedback. We understand how important clear communication and an easy-to-follow experience are throughout the process. We do show that your advisor has been available to communicate with you and has had several calls with you, and we encourage you to continue addressing any concerns with him, as he is one of our best and is always happy to help. We also appreciate your feedback regarding visibility into purchased and shipped items, as well as the report experience, since input like this helps us continue to improve. -10X Health Support Team




