10X Health System Reviews | Read Customer Reviews of 10xhealthsystem.com

10X Health System Reviews | Read Customer Reviews of 10xhealthsystem.com

10X Health System reviews

Showing 374 reviews with 1 star · Clear filters

Brittny W.
Aug 28, 2026
10X has been charging me for vitamins…
10X has been charging me for vitamins for months after I’ve tried now THREE times - with confirmation in writing - to stop my subscriptions. They apologize, they “fix it”, and the. A week later more vitamins get charged and shipped. I’m at the point of referring them to the BBB. They don’t have authority to keep pushing these and billing me - but they won’t stop!!!
Response from 10X Health SystemSep 1, 2026
Hi Brittny, We sincerely apologize for the frustration this has caused. A member of our team has reached out directly to review your account and make sure your concerns are addressed. We appreciate you bringing this to our attention and the opportunity to look into it further. -10X Health Support Team
Report
Kelly C.
Aug 24, 2026
I signed up for a blood test and…
I signed up for a blood test and genetic testing. I got the test results from the blood test and had some issues that the nurse practitioner was concerned about and requested my previous labs. I forwarded my labs to my health advisor to get to the NP. Mo, the health advisor tried to sell me 6 months of supplements before I had the results from my genetic testing and before the NP had a chance to look at my previous labs. When I told him I wanted to wait and get my genetic test back and have the NP go over everything before I spent $3,500 on 6 months worth of supplements. I have never heard from anyone since. I fell like I have wasted my time and money and wish I wouldn't have done it in the first place. VERY DISAPOINTED!!!!
Response from 10X Health SystemSep 1, 2026
Hi Kelly, We sincerely apologize for the frustration this has caused. A member of our team has reached out directly to review your account and make sure your concerns are addressed. We appreciate you bringing this to our attention and the opportunity to look into it further. -10X Health Support Team
Report
Matt
Aug 22, 2026
i never received the shipment
i never received the shipment, reached out both phone and email and no one returned my call or request
Response from 10X Health SystemAug 28, 2026
Hi Matt, We are sorry for the frustration. We were unable to locate any previous inquiries regarding this shipment, but a member of our team has now reached out directly to provide some information. -10X Health Support Team
Report
Oman M.
Aug 21, 2026
There was a duplicate order that I…
There was a duplicate order that I called in to cancel and it still went through.
Response from 10X Health SystemAug 28, 2026
Hi Oman, We are sorry for the frustration with the duplicate order. Our orders are packed and prepared for shipment very quickly, so in some cases we may not be able to stop an order once it has entered fulfillment. We are truly sorry we were not able to stop the order in time, and we sincerely appreciate your patience and understanding. -10X Health Support Team
Report
Annalie G.
Aug 20, 2026
You changed the magnesium citrate to…
You changed the magnesium citrate to magnesium oxide without telling anyone. I am canceling all future orders and subscriptions.
Response from 10X Health SystemAug 28, 2026
Hi Annalie, Thank you for bringing this to our attention. We understand your concern regarding the change in the magnesium formulation. A manager will be reaching out directly to provide more information, clarify the update, and answer any questions you may have. -10X Health Support Team
Report
Sheryl R.
Aug 20, 2026
I have not received my order...its been over 3 weeks now!…
I have not received my order...its been over 3 weeks since order was made!!??
Response from 10X Health SystemAug 21, 2026
Hi Sheryl, Thank you for your feedback. Our team reached out directly, and you confirmed that your order has now been received. We are glad everything made it to you, and it would mean a lot to us if you would consider updating your review to reflect that the product was received. -10X Health Support Team
Report
Susan W.
Aug 18, 2026
One supplement was not in the package
One supplement was not in the package
Response from 10X Health SystemAug 28, 2026
Hi Susan, We are sorry one of your supplements was missing from the package, but we are glad our team was able to get this resolved for you. A manager also sent you a text directly to follow up and make sure everything was taken care of. We truly appreciate the opportunity to make things right. -10X Health Support Team
Report
Will M.
Aug 13, 2026
Delivery was delayed
Delivery was delayed. I'm not sure the product I would like to cancel my renewal. Every month? Doors everywhere
Response from 10X Health SystemAug 14, 2026
Hi Will, Thank you for your feedback. We reviewed the order and confirmed it was delivered within five days, so there was no shipping delay on this purchase. For subscription changes or cancellations, our team is available by phone, and self-service options are also available to help manage future orders. A team member has reached out directly to assist with your subscription and make sure everything is taken care of. -10X Health Support Team
Report