10X Health System Reviews | Read Customer Reviews of 10xhealthsystem.com

10X Health System Reviews | Read Customer Reviews of 10xhealthsystem.com

10X Health System reviews

Showing 374 reviews with 1 star · Clear filters

Lorie B.
Oct 21, 2025
I have left several messages with my…
I have left several messages with my representative and he has not returned my call. It’s been weeks. I feel once he got my money for my supplements he was done with me. I finally received my meds but have not received my personal protocol.
Response from 10X Health SystemOct 21, 2025
Hello Ms. Becker, Thank you for sharing your experience, and we’re truly sorry for the frustration this has caused — that is not the level of communication or support we aim to provide. Your wellness journey should feel guided and supported every step of the way, not delayed or one-sided. A member of our team will be reaching out promptly to assist. We’re committed to making this right and getting you back on track as quickly as possible. -10X Health Support
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Dan Y.
Oct 19, 2025
I am a 70 yr old active male, left out in the cold. out
I am a 70 yr old active male, hiking, biking etc, wanting to keep my edge I did all the blood tests, vitamins. 4500.00 worth. All worked good until it came time to retest, blood work to seeing what we were doing had a positive effect, based on 10 x protocols, no return phone calls no blood work now I am running low on all prescriptions and vitamins, over 4 months. I must search another clinic, and restart the process, don't throw your money away with 10x. Just to be left out in the cold. Dan Y
Response from 10X Health SystemOct 20, 2025
Hello Mr. Youngblood, Thank you for sharing your feedback. We’re truly sorry to hear how you’re feeling, and we understand how important it is to stay supported and on track with your protocol — especially when you’re committed to your health and active lifestyle. You should never feel left without communication, and we apologize for the frustration this has caused. Our records do show the Wellness team has made several attempts over the past month to reach you, and they will be reaching out again to help you with your retesting and next steps. Our goal is to get everything back on track for you as quickly as possible. Thank you for your patience and for giving us another opportunity to make this right. -10X Health Support
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ben C.
Oct 17, 2025
At this point I feel this company is a…
At this point I feel this company is a SCAM. I placed an order over a month ago. it was "delivered" to a locker and not my address. I filed a claim with 10x health. they would do nothing since it showed delivered. they said I had to contact UPS. So i contacted UPS filed a claim and got that claim approved. I then contacted 10x health again and they will do nothing. They wont reship my package and they wont refund my purchase either.
Response from 10X Health SystemOct 17, 2025
Hello Ben, We are so sorry to hear about your experience and completely understand how frustrating this must be. While we do rely on carrier tracking to confirm deliveries, we never want any of our customers to feel unsupported. Our team will be reaching out to you directly to help get this resolved as quickly as possible. -10X Health Support
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Albert B.
Oct 15, 2025
I did not receive all of my order and I…
I did not receive all of my order and I did receive items that I did not order.
Response from 10X Health SystemOct 15, 2025
Hi Albert , We’re so sorry for the mix-up with your order. A team member has already reached out to get this corrected and ensure you receive exactly what you ordered. We truly appreciate your patience as we make this right! —10X Health Support Team
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AS
Oct 15, 2025
Terrible service, avoid, potential scam.
Terrible service and frankly looks like it could be a scam, paid £600 for a test which I sent off over 6 weeks ago and haven't heard anything back. Have tried emailing and calling their customer service team and haven't got a reply. Will be reporting them to them to trading standards and raising this with their US team.
Response from 10X Health SystemOct 15, 2025
Hello there , We’ve requested additional information, as we currently do not have your first and last name on file to locate your account. It appears your order was placed through our UK team, which has its own direct contact information. Once we receive your details, we’ll ensure a UK team manager reaches out to you as soon as possible. I’m truly sorry for any inconvenience this may have caused. Please rest assured that we’ll make sure you’re fully taken care of. Regarding your results, the turnaround time can take up to 45 days, and sometimes slightly longer. This timeframe is completely normal, as your report is a comprehensive 400-page personalized analysis created specifically for you. -10X Health Support Team
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Jackie M.
Oct 14, 2025
still waiting for customer service to…
still waiting for customer service to get back to me about a missing package
Response from 10X Health SystemOct 15, 2025
Hi Jackie , Thank you for your patience! Our team has been in contact with you and was awaiting a resolution. A team member has already reached out and sent your tracking information. We sincerely apologize for any inconvenience this delay may have caused and truly appreciate you allowing us the time to resolve this. It required coordination with our logistics and shipping teams, but we’re glad we were able to get this sorted out for you. — 10X Health Support Team
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Joanne D.
Oct 14, 2025
Awful service sent my sample off in…
Awful service sent my sample off in August not heard anything. I want a refund! Was given the wrong contact details for the uk base! A waist of time and money! I don’t even want to test back as I do not trust this company. What a shame on Gary Brecka I have followed him for years and now he feels like a scam!
Response from 10X Health SystemOct 14, 2025
Hi Joanne , We’re truly sorry to hear about your experience. Please note that results can take up to 45 days to complete and sometimes longer , as we analyze an extensive number of genes and create a personalized 400-page report based entirely on your genetic data. We also want to apologize for any confusion with communication — all UK-based purchases are managed by our UK team, and your concern has now been escalated directly to them for immediate follow-up. They’ll ensure you receive the assistance and clarity you deserve. Thank you for your patience as we work to make this right. — 10X Health Support Team
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Myron B.
Oct 14, 2025
Didn't receive pils yet
Didn't receive pils yet
Response from 10X Health SystemOct 14, 2025
Hi Myron , Thank you for reaching out! We understand the frustration, and we sincerely apologize for the delay. Due to recent weather conditions and the package being shipped to Hawaii, occasional shipping delays can occur that are unfortunately outside of our control. A member of our team has already reached out and provided you with additional information regarding your order. Please rest assured we’re continuing to monitor it closely to ensure it reaches you as soon as possible. — 10X Health Support Team
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