James W.
something changed
Edit: increased one star for prompt response and customer service. They made it right without me having to ask. Been using the vitamins for awhile now. However my last bottle had a horrible smell when opened. Like rotten fish. Tried letting it air out but it doesn’t go away. Never had this with any of the previous bottles. Not sure what changed but it’s quite unpleasant.
Response from 10X Health SystemOct 1, 2025
Hi James , Thank you for sharing your feedback with us. We want to reassure you that nothing is wrong with the product itself, as every supplement we produce goes through rigorous safety testing before being distributed. That said, we understand your concern about the unusual smell in your last bottle. A member of our team has already reached out to you directly to assist further and ensure this is addressed to your satisfaction.We appreciate you bringing this to our attention and thank you for trusting us with your health journey. -10X Health Support Team