10X Health SystemReviews of 10xhealthsystem.com

Response from 10X Health SystemAug 11, 2025

Hi Stephanie , We are sorry you feel this way. This test is designed to identify genetic breaks and recommend supplements tailored to your specific needs—the more breaks found, the more recommendations provided. We will have a team member reach out to review your results in detail and address any concerns you may have. –10X Health Support Team

Response from 10X Health SystemAug 7, 2025

Hi Theodore , We’re very sorry to hear about your experience. We sincerely apologize for any frustration caused by communication or technical issues. A member of our team will be reaching out to you directly to better understand your situation and provide the support you need. Thank you for bringing this to our attention. Warm regards, The 10X Health Support Team

Response from 10X Health SystemJun 27, 2025

Hello Mike, Our team has made three separate attempts to contact you and followed up with a text each time to let you know we reached out. The only response we received was regarding availability, which is typically discussed during the actual call. That said, we truly want to make this right. A team member will be reaching out to you again today. You are assigned a personal advisor who will guide you through the medical recommendations during your 45-minute review call. However, please note that scheduling is handled separately by our dedicated coordination team. Thank you for your patience—we look forward to resolving this and getting you fully taken care of.

Response from 10X Health SystemNov 19, 2024

We are truly sorry for your experience with us and have reached out and I believe, resolved your concerns. Please reach out to Andrew directly if you have any further questions. We look forward to continuing to support your wellness journey!

Response from 10X Health SystemMar 11, 2025

We appreciate you taking the time to share your experience. We understand that your expectations weren't met, and we're sorry to hear that you felt the program wasn't as effective as you hoped. We strive to provide valuable resources and support to our customers, and we're always looking for ways to improve. We value your feedback and will take it into consideration as we continue to develop our offerings.

Response from 10X Health SystemMar 11, 2025

We understand your frustration with the lack of follow-up after your purchase. We strive to provide excellent customer service and are disappointed to hear that your experience fell short of expectations. We value your feedback and will use it to improve our processes.