10X Health System Reviews | Read Customer Reviews of 10xhealthsystem.com

10X Health System Reviews | Read Customer Reviews of 10xhealthsystem.com

10X Health System reviews

Showing 125 reviews with 3 stars · Clear filters

Richard Roby I.
Sep 28, 2025
The process is 2 all over the place
The process is 2 all over the place. Communication of results needs to be once with a qualified professional that can break down each report and what they mean with each other.
Response from 10X Health SystemSep 29, 2025
Hi Richard , Thank you for your feedback. We understand how important it is to have results communicated clearly and in a way that connects all the reports together. We appreciate you sharing your perspective, as it helps us see where we can refine the process to better meet customer expectations. Your input is valuable, and we will take it into consideration as we continue to improve. —10X Health Support Team
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Paula M.
Sep 22, 2025
Hard to use your app to order
Hard to use your app to order. Didn't have everything I needed listed.
Response from 10X Health SystemSep 22, 2025
Hi Paula , Thank you for sharing your feedback with us. We are sorry to hear you had difficulty using the app and that not everything you needed was listed. Your experience matters to us, and we want to make sure you are fully supported. To ensure you have everything you need, we will have a team member reach out to assist you directly and help resolve this as quickly as possible. We truly appreciate you bringing this to our attention, as it helps us improve both our app and overall customer experience. -10X Health Support Team
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Jeff O.
Sep 21, 2025
Have only used products 3 days
Have only used products 3 days. How long will it take to see improvements if the products are going to work?
Response from 10X Health SystemSep 22, 2025
Hi Jeff , Thank you for your question and for getting started with the products! Results can take time, and we recommend staying consistent for at least 3–4 weeks to experience noticeable improvements. In some cases, customers feel changes even sooner, but everyone is different. Please keep us updated on how you are feeling, and remember you can always reach out to us at (844) 977-2810 if you would like to share your progress or have any questions along the way. -10X Health Support Team
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Christian S.
Sep 20, 2025
I did not like the fact that I did this…
I did not like the fact that I did this praised test only to be suggested vitamins. Kind of sad to be honest.
Response from 10X Health SystemSep 22, 2025
Hi Christian , Thank you for your feedback and for sharing your concerns with us. We want to assure you that we only recommend specific supplements based on the genetic breaks identified in your results. We would never upsell you on supplements you do not need, as taking unnecessary supplements can lead to over-methylation. If you would like a more detailed explanation of your results, please reach out to [email protected] and we will be more than happy to provide further clarity. -10X Health Support Team
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Finney C.
Sep 20, 2025
Got my results back bought the package…
Got my results back bought the package of vitamins but not sure what else I need to do
Response from 10X Health SystemSep 22, 2025
Hi Finney , Thank you for sharing your update with us! We are glad to hear you received your results and got started with your vitamins. To make sure you know the next steps and feel fully supported, we will have one of our team members reach out to you directly. -10X Health Support Team
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Juliet F.
Sep 15, 2025
Hope it gets here soon!
Love 10x products - very good & high quality, but terribly slow shipping (already a week late & still not here) & not super great customer service.
Response from 10X Health SystemSep 15, 2025
Hi Juliet , We’re very sorry for the delay in your order. Some states can take longer than others to receive items, and that appears to be the case here—but that’s not an excuse, as we always aim to get your products to you as quickly as possible. To help, we’ll have a team member send you your tracking information so you can keep an eye on your shipment. We truly appreciate your kind words about the quality of our products and thank you for your patience as we work to improve both our shipping times and customer service experience. – 10X Health Support Team
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PK D.
Sep 15, 2025
Pretty confusing communication
Pretty confusing communication. Where are my results, do I need to pay more to better understand my results? Which test, another test? Guess I just don't understand the process.
Response from 10X Health SystemSep 15, 2025
Hi Dennis , Thank you for sharing your feedback with us. I want to reassure you that your results have already been delivered for a few weeks now, and I’m sorry if our communication made that unclear. To ensure you feel fully supported and confident in understanding your results, we’ll have a team member reach out to walk you through the details and answer any questions you may have. – 10X Health Support Team
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Chris L.
Sep 15, 2025
didn't think it was that in depth as i…
didn't think it was that in depth as i had hoped after cheek swab i was sent supplements that were the same thing that i had already purchased on my own before test coincidence ?
Response from 10X Health SystemSep 15, 2025
Hi Chris , Thank you for sharing your feedback. Please know that we will never upsell you on supplements you do not need. All recommendations are based on the genetic breaks identified in your methylation test. For example, if a genetic break is detected, we will recommend the specific supplement that best supports that area, whether it appears as a yellow or a red marker. If you ever have questions about your supplement protocol, our team will be more than happy to assist you—you can reach us anytime at 844-977-2810 – 10X Health Support Team
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