Charle
The process was easy but there wasn’t…
The process was easy but there wasn’t any personal follow up on my genetic testing. The videos were fine but I was expecting some sort of one on one follow up after.
Response from 10X Health SystemJan 12, 2026
Hi Charle, Thank you for your feedback—we truly appreciate you sharing this. We understand your expectation for a more personal, one-on-one follow-up after completing your genetic testing. While the videos are designed to provide clear guidance, we recognize that some individuals prefer direct, personalized support. A team member will be reaching out to you directly to review your results and ensure you feel fully supported moving forward. Your input helps us improve, and we are here to support you throughout your health journey. -10X Health Support Team




