10X Health System Reviews | Read Customer Reviews of 10xhealthsystem.com

10X Health System Reviews | Read Customer Reviews of 10xhealthsystem.com

10X Health System reviews

Showing 110 reviews with 2 stars · Clear filters

Zach H.
Sep 17, 2025
Wasn’t excited that I spent $119 for…
Wasn’t excited that I spent $119 for someone to tell me exactly what I read in the report.
Response from 10X Health SystemSep 18, 2025
Hello Zach , Thank you for sharing your feedback with us. I am truly sorry to hear that your experience did not meet your expectations. The consultation is designed to provide additional context, answer questions, and help turn the report insights into practical steps for your health journey. I understand your concern and will be sharing this with our team to ensure we continue improving the value we provide. Your satisfaction matters to us, and we would love the opportunity to make this right. Please let us know if you would be open to a follow-up and if so reach out to [email protected] -10X Health Support Team
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Adam G.
Sep 16, 2025
I did receive a full refund but not the…
I did receive a full refund but not the point. I paid in full for a clinical consultation after completing my test, only to find out I'd have to wait 3-4 weeks to get an appointment. This was unacceptionally long which is u fortunate as I'd really like to have spoken with somebody about my results to have some inclination on what I should or shouldn't be eating, doing, ect. After paying the cost of the test, the cost of the supplements, and the cost of the meeting, that wait was way too long for that sort of cost in my opinion.
Response from 10X Health SystemSep 16, 2025
Hi Adam , Thank you for your feedback — it truly helps us improve. We completely understand your concerns and where you are coming from. Waiting several weeks for a consultation after making a full payment is understandably frustrating, and we are working hard to improve availability so experiences like this do not happen in the future. We are glad your refund was processed, and we genuinely hope your future consultation goes smoothly. Your input is invaluable in helping us raise our standards of service. -10X Health Support Team
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Scott L.
Sep 15, 2025
Paid for Blood test
Paid for Blood test, service not available in Hawaii
Response from 10X Health SystemSep 15, 2025
Hi Scott , We’re very sorry for the inconvenience. We’ve notified your advisor, and they will be in contact with you to get this situation figured out. Thank you for your patience as we work to resolve this for you. – 10X Health Support Team
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Anonymous C.
Sep 15, 2025
It was not clear on the supplement…
It was not clear on the supplement products what the dosage is. I assumed each is a 30 day supply but then for at least 1 product there is a bimonthly subscription which infers its a 2 month supply. However, I was able to zoom in on the picture and see 30 tablets on the label so I’m sure you don’t cut them in half. The product pages could use some professional help
Response from 10X Health SystemSep 15, 2025
Hi Vern , Thank you for your feedback. To clarify, all of our supplements are designed as a 60-day supply. Some products may list 30 tablets on the label, but these are not intended to be taken every single day. For example, Optimize contains 90 capsules and Folate contains 60 capsules so will last you for 2 months! We appreciate you pointing out the confusion with the product pages, and we’ll share this with our team to make the dosage and supply information even clearer moving forward. – 10X Health Support Team
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Carrie P.
Sep 15, 2025
Failure to respond to multiple emails.
I sent multiple emails requesting assistance with no response. This after investing over 4K in your company testing & supplements. I would hope that this is the exception to the rule, not the standard business operation. Being ignored/ ghosted does not help your business model. I hope that this was an oversight and that someone will respond in a timely manner.
Response from 10X Health SystemSep 15, 2025
Hi Carrie , We’re very sorry to hear about your experience and truly appreciate you bringing this to our attention. We do not see any record of communication via phone or email on our end, but to ensure you are fully supported, an advisor will be reaching out to you today to assist with any questions you may have and make sure you are taken care of. – 10X Health Support Team
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Seth M.
Sep 11, 2025
Took 3 months to get a blood test…
Took 3 months to get a blood test scheduled. After the test was completed and consultation, it's been almost 30 days, and I haven't received my prescribed supplements. Have reached out a half dozen times by email and phone with no response or resolution.
Response from 10X Health SystemSep 12, 2025
Hi Seth , We show that your supplement order has already been delivered. I have reached out to your advisor so they can connect with you directly, provide the tracking information, and communicate with you about any other orders that may have needed to be placed. I am truly sorry for the inconvenience you experienced and appreciate your patience as we get this fully resolved for you. -10X Health Support Team
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Rickey N.
Sep 9, 2025
It shows what markers my parents gave…
It shows what markers my parents gave but doesn’t say what supplements I should be taking. Just gave a generic “take these” which I assume are not specific, even if they have more or less markers in green yellow or red. Then I have to pay 100 dollars for someone to explain it to me!?
Response from 10X Health SystemSep 9, 2025
Hi Rickey , Thank you for sharing your concerns. We want to assure you that your supplement protocol is based specifically on the genetic breaks identified in your test results. If a marker shows in yellow, your recommendations are built around that; if it is red, the protocol is tailored to support those areas as well. We would never recommend supplements you do not need, as that could lead to over-methylation your email please yes and make you feel worse instead of better. Our goal is to recommend only what is necessary to support your unique genetic profile. If you have further questions about your results or protocol, please feel free to reach out another one 844-977-2810—our team will be glad to provide more detailed information and support. – 10X Health Support Team
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Ed
Sep 8, 2025
I am very disappoint in the test… report
I am very disappoint in the test results. I expected them to be easier to read and make sense.
Response from 10X Health SystemSep 9, 2025
Hi Ed , Thank you for sharing your feedback with us. We are sorry to hear that your test results were difficult to understand. To make sure you feel confident and supported, we will have a team member reach out to walk you through your results and answer any questions you may have. – 10X Health Support Team
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