10 Federal Reviews | Read Customer Reviews of 10federalstorage.com

10 Federal Reviews | Read Customer Reviews of 10federalstorage.com

10 Federal reviews

Showing 305 reviews with 5 stars · Clear filters

Kai W.
Dec 8, 2021
The prices are reasonable & the staff…
The prices are reasonable & the staff is always nice & friendly. The only problem i do have with this location is; that it's always leaking water, water on the floors between the aisles with a foul smell. Sometimes you have to walk around the whole storage building to avoid stepping in the water or having water dripping on you. Other than that, i really don't have a problem.
Response from 10 FederalDec 8, 2021
Kai, Thank you for your 5 Star Review! We have been working with a plumber to get all the piping issues resolved, at this time all of the leaks have been fixed and we hope to not have any further issues. -10 Federal Management
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Sandra Arlene K.
Dec 5, 2021
Customer service great
I completed the sign up and payments, etc. online but apparently it didn't save. Sasha was very sweet and handled the discrepancy professionally and got me set up.
Response from 10 FederalDec 6, 2021
Sandra, Thank you for your 5 Star Review! We apologize for any inconvenience that our website not saving your information may have caused. We will look into that on our end. -10 Federal Management
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CRISTIE E.
Dec 5, 2021
Facility and unit are clean
Facility and unit are clean, easy to access, instructions clear.
Response from 10 FederalDec 6, 2021
Hello, Thanks for the 5-Star review! - 10 Federal Mgmt
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Vondarrius W.
Dec 4, 2021
It has been a good time with you guys…
It has been a good time with you guys because my belongings were taken care of properly and I'm am very satisfied
Response from 10 FederalDec 6, 2021
Vondarrius, Thank you for your 5 Star Review! -10 Federal Management
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Beaux
Dec 2, 2021
Easy
Easy peasy lemon squeezy
Response from 10 FederalDec 3, 2021
Hello, Thank you for the 5-Star review! - 10 Federal Mgmt
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Christmas H.
Dec 1, 2021
Extremely helpful after being on hold…
Extremely helpful after being on hold for 45 minutes. You need more people working 😀
Response from 10 FederalDec 1, 2021
Thank you for taking the time to leave your feedback! We appreciate your business, and want to let you know we're working on expanding staff in our customer support division which will alleviate long wait times. - 10 Federal Management
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DrStephanie D.
Dec 1, 2021
The storage area is neat
The storage area is neat, clean and secure. I am very pleased.
Response from 10 FederalDec 1, 2021
Thank you for your 5-Star review! We appreciate you taking the time to let us know your thoughts. - 10 Federal Management
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FSS
Dec 1, 2021
Safe and secure
The building provides the security needed for 24 hr access. Customer Service has been been very helpful and resolved questions or issues encountered.
Response from 10 FederalDec 1, 2021
Thank you for your 5-Star review! We're glad you're satisfied with the service and we appreciate your business. - 10 Federal Management
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