10 FederalReviews of 10federalstorage.com

How I miss the previous owners. This company is out to get you. They raised the rent without notice. They charged me a late fee even though they have access to my credit card and they just charged me extra this month and no idea why!! They leave the gate completely open and vulnerable to theft. There’s absolutely no way to get a hold of a human being. It’s all digital, obviously for their convenience. Storage made easy is what they claim. I guess it is - just for them. I’d completely stay away.

I'm only giving one star bc in order to leave review you have to give at least 1 star otherwise they would get any stars from me! I moved to a new storage facility to get away from 10 federal and they're shady practices, only to have them buy my new facility two weeks later. Without notice they raised my rent from $149 to $195. So now I'm behind one month but unable to pay it bc they are pre billing me for the next month and am expected to pay $588 before I can access my unit! WTF! I've been wearing the same 2 pars of clothing for 2 Weeks! I'm unable to access my work equipment. I feel like I've been setup for failure bc after 6 weeks there's a lien on my unit! 0ver $10k in my unit and they know it! Thieves

Scam - everything started great. Then they ended up going up on the bill after one month of late charges. Then they outsource their work to another company so they don't have to deal with complaints. I am here with a $98 bill for a storage that costs $65/mo. Make it make sense. There is not a company that isn't scamming people out of their money daily, this is just another clown show. This will most likely be my last month using this storage for sure. You're not going to get good repeatable business handling things this way. It's short term money and it's low integrity. The guy you guys outsource your calls can't even explain the scam you guys are running correctly. How am I sitting with a late charge on the first day the bill is due. He didn't know himself. trash service.

This company bought out my locally owned storage facility several years ago and immediately began raising prices (now double what I paid before) and made paying my bill difficult. The online payment system is terrible. If you are late paying your bill you must pay the late month as well as the next month (no other option) despite being delinquent only on the previous month. They also started charging for insurance without my consent. Now they're charging some kind of "smart tech" fee with no explanation. Look at other Trustpilot reviews. I'm not the only one. I never signed a contract with this new company. If I had the time I would consider legal action against them just to see if I would be eligible for relief. But... I keep paying them like a chump because I'm not in a position to find a new place at the moment. So this is my honest opinion: It seems like what they really want is to default you as fast as possible and hold your property hostage, only briefly, as they quickly move to take possession. I would recommend looking elsewhere for fairly priced storage space. This company and their business practices are greedy and exploitative. Good luck.

I have only been there 2.5 weeks and have had problems. First the unit I got, the door that slides up was damaged and wouldn't close because of bent metal. Then it took over a week for someone to fix it and they put a second lock thing on unit so I couldn't get in. After a half hour on the phone they finally said I could break that lock to get in. They offered nothing for the problems I've had and actually reprimanded me for my language. Well PHUK YOU GUYS, I'm out of there as soon as I can afford to pay movers again!

Lots of break ins and peoples units getting robbed. The comapny starts off with great prices and everything seems good from the beginning but i would definitely stay away.

Anyone who has Google reviews turned off is highly suspicious. They are not good people or a good company to work for. I don’t know about the storage side I just see that portion is as bad as their housing. For me there is huge room for improvement but with all the alpha men & women they are not open to suggestion. I tried to implement new easier more modern ways while I worked there and the Regional just has too much of a God complex to listen & would rather work harder not smarter so I was very happy to leave there. They terminated me after a suicide attempt followed by I kept getting sick (likely bc those apartments honestly should’ve been condemned bc I got a little better moving out of there) so I’d have to work from home sometimes & my residents knew this. They loved me and many broke leases to follow me to the next apartment complex I worked for which was great. I never asked reasoning because this is a company who allowed the regional, Tammy, to make this choice even though I checked the box for having a disability, complained about the condition of my apartment, and I did a good job—everyone called me after I left so the only reason is discrimination. I didn’t miss deadlines & I was far more intelligent with reports than my superiors. It just was not a good partnership and if you’re a PM who likes to learn, you won’t learn anything here… this company shouldn’t run apartments—they lack the skill set.

Absolutely never recommend anyone rent here they made it were I lost everything belonging to me my Children and last memories we had of my Grandparents. My dogs ashes were in there as well as everything from the home we lost right after there deaths. All because they wouldn’t answer there phones kept jacking up the prices so high hardly making anything affordable to begin with.