10 Federal Reviews | Read Customer Reviews of 10federalstorage.com

10 Federal Reviews | Read Customer Reviews of 10federalstorage.com

10 Federal reviews

Showing 305 reviews with 5 stars · Clear filters

Bong Y.
Apr 30, 2020
full batterylife
full batterylife
Response from 10 FederalMay 11, 2020
Thank you for your 5-Star review!
Report
Diane B.
Apr 26, 2020
Very helpful people.
Very helpful people.
Response from 10 FederalApr 27, 2020
Hi Diane, Thank you for your 5-Star review! -Management
Report
Ricky M.
Apr 25, 2020
The units we have rented have been…Moving Experience has been an ease.
The units we have rented have been clean and perfect. Thank you for making this moving experience an ease when it comes to having a clean space to store our values.
Response from 10 FederalApr 27, 2020
Hi Ricky, Thank you for your 5-Star review! We strive to ensure our facilities are clean and secure, so we're happy to hear your experience has been good and the units were clean as expected. Please do not hesitate to reach out for anything you may need. Have a wonderful week! -Management
Report
Sunshine A.
Apr 24, 2020
I really like how they let me choose…
I really like how they let me choose the pin to use for entry so that it was specific to me and ensured the safety of people and property in and around the storage units. I also really liked how the customer service reps called to check and double check that everything was going smoothly and ensured me that though they wouldn't be there physically to help if needed, they were only a phone call away. I appreciated that most because from what I'd experienced up to that point, the pandemic had seemed to dry up many peoples desire to help, so I'm appreciative for how they were still on top of things regarding the reputation of the business.
Response from 10 FederalApr 27, 2020
Hi Sunshine, Thank you for your 5-Star review! We really appreciate hearing your experience, and we're glad to know that our team has been helpful to you. Our facilities are fully automated, but we are available by phone or video chat at our kiosk when you may need assistance. During these uncertain times, we want our customers to know that we are hear to support you in any way that we can. It makes us smile to know that we have been successful in doing this for you. Please do not hesitate to reach out for anything you may need. We appreciate you! -Management
Report
MAINTENANCE UNRENTABLE U.
Apr 23, 2020
Best self storage in the world and the…
Best self storage in the world and the maintenance guy Chad is the best.
Response from 10 FederalApr 27, 2020
Thank you for your 5-Star review! We will be sure to pass along the kind words about Chad. -Management
Report
Luther H.
Apr 22, 2020
Easy signup with a pleasant person…
Easy signup with a pleasant person named Alissa (sp?) on the phone. The signup documents were very complete. The facility was very clean and the unit was spotless. It is a big improvement over the facility from which I moved.
Response from 10 FederalApr 27, 2020
Hi Luther, Thank you for your 5-star review! We strive to ensure each facility is clean and secure, so we are happy to know that your experience has been a good one. Please do not hesitate to reach out for anything you may need. We appreciate you! -Management
Report
Howard M.
Apr 21, 2020
Even though she was working from home…great job!
Even though she was working from home she was very helpful to me and did a perfect job. Thanks again.
Response from 10 FederalApr 21, 2020
Thank you so much for your kind words and 5-star review! We are so grateful for your business and please feel free to reach out to us if we can help you with anything else! Sincerely, 10 Federal Storage Management
Report
Rebekah Van S.
Apr 20, 2020
Great service / clean facility
Very friendly customer service. It was easy to sign up but also very secure. The storage facility is very clean. It’s also very convenient that it is open 24 hours!
Response from 10 FederalApr 21, 2020
Hi Rebekah, Thank you for your 5-Star review! We are happy to hear you are satisfied with our customer service, and facility in general. Please do not hesitate to reach out for anything you may need. We appreciate hearing from our customers. -Management
Report