10 Federal Reviews | Read Customer Reviews of 10federalstorage.com

10 Federal Reviews | Read Customer Reviews of 10federalstorage.com

10 Federal reviews

Showing 305 reviews with 5 stars · Clear filters

Doug
Sep 18, 2020
Excelent Customer Service
This facility grounds are extremely clean and well maintained. Easy access, convenient location, large aisles. I sent an email to them about a concern with my unit and they responded immediately, were very apologetic and fixed the situation immediately. Very impressed with this company, this location and the excelent customer service!
Response from 10 FederalSep 18, 2020
Doug, Thank you for your 5-star review! Also, thank you for bringing the issue that you experienced to our attention and letting us take care of it for you. We strive to make sure that our customers are happy and satisfied with their facilities, units and service. I will definitely let the team know that you were pleased with the service that they provided for you in getting the situation resolved. Please feel free to reach out, in the future, if there is anything that we can assist you with. We look forward to your continued business! Thank you, -10 Federal Management-
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Joe L.
Sep 15, 2020
Sebastian is a wealth of knowledge and…
Sebastian is a wealth of knowledge and was incredibly helpful and kind!!
Response from 10 FederalSep 18, 2020
Hiya Joe, We appreciate your 5-star rating! We are so happy to hear you are impressed with our customer care. Just know we are here whenever you need us. Please do not hesitate to reach out to us. ~10 federal Mangemnt ~
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Keith H.
Sep 15, 2020
Sebastian was Amazing
After having trouble at the kiosk, I talked with Sebastian and he handled everything smoothly. He was extremely personable and provided great customer service. Everything was great.
Response from 10 FederalSep 18, 2020
Hi Keith, Thank you for your rating! We are glad to hear our customer care had such a great impression. We look forward to doing business with you. Please do not hesitate to reach out to us. ~10 federal Mangemnt ~
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Elsie H.
Sep 11, 2020
How I Feel About FSS
My experience with this service is very good. I have access 24/7 to my unit n its very helpful
Response from 10 FederalSep 15, 2020
Hi Elsie, Thank you for your 5-Star review! We are happy to hear of your experience being so good. Please do not hesitate to reach out for anything further you may need. -Management
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MaryAnne D.
Sep 11, 2020
So easy
So easy, love the automatic doors, clean.
Response from 10 FederalSep 11, 2020
MaryAnne, Thank you for your 5-star review. We love hearing from our customers! If we can be of any assistance to you in the future, please don't hesitate to reach out to us. We look forward to your continued business! Thank you, -10 Federal Management-
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Willa Mae B.
Sep 8, 2020
My experience was great
My experience was great, I had no problem getting the units. My assistant was very polite and helpful. Instructions were easy in and out. Nice storage facility.
Response from 10 FederalSep 8, 2020
Willa, Thank you for your 5-star review! We are happy to hear about your experience. If you should need any assistance in the future, please don't hesitate to reach out to us. We look forward to your continued business, as well! Thank you, -10 Federal Management-
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Rob P.
Sep 6, 2020
Who? What?
What Up? It's all good!
Response from 10 FederalSep 8, 2020
Rob, Thank you for the 5-star rating! Thank you, -10 Federal Management-
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John S.
Sep 6, 2020
Super easy reservation and move-in…
Super easy reservation and move-in process! Everything went very smoothly. Looking forward to continuing to work with 10 Federal in the future.
Response from 10 FederalSep 7, 2020
John, Thank you for your 5-star review! We are happy to hear about your experience. If you should need any assistance in the future, please don't hesitate to reach out to us. We look forward to your continued business, as well! Thank you, -10 Federal Management-
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