10 Federal10 Federal Self Storage is a forerunner in the use of technology to improve the self storage experience. We offer the ability to rent a unit and move in 24 hours a day, 7 days a week through our website or kiosks. And we have a Customer Support center available to you 81 hours per week. We offer added benefits of month to month leases, online payments, a free lock with move in, and cutting edge security systems.Find a UnitPaymentsFrequently Asked Questions
10 Federal (10federalstorage.com) has 592 customer reviews on Five Star Index, with an average rating of 3.6 out of 5.
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Moving & Storage · Raleigh, North Carolina
Excellent
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New
Showing 305 reviews with 5 stars · Clear filters
Julie H.
My experience was amazing!! I was helped by a gentleman by the name of Andy tha was delightful, helpful, and personable!! He made the experience extremely easy, as I had to deal with the death of my brother and store all his belongings!! Thank you Andy!!!!!! I would definitely recommend this place!
Response from 10 FederalFeb 17, 2021
Hi Julie, We appreciate your 5-Star review! We'll be sure to let Andy know. Thank you. - 10 Federal Mgmt
Jacqueline H.
It was quiet easy to get the storage and the size big enough for all my things easy access to get in and out the gates
Response from 10 FederalFeb 17, 2021
Hello Jacqueline, Thanks for the 5-Star review !! - 10 Federal Mgmt
Michelle
Great experience!
Response from 10 FederalFeb 15, 2021
Hi Michelle, Thanks for the 5-Star review!! We are more then happy to hear that your experience was so great. Thank you. - 10 Federal Mgmt
Satisfied T.
I went to the wrong location when I moved in, got locked in there too! When I got to my Unit I ran across lock issues, & each call made to the office -3x, or more I'm sure; exceptional costumer service! Thanks for the excellent move in day.
Response from 10 FederalFeb 15, 2021
Mr. Tate, Thank you for your 5-star review! Thank you for your feed back on our customer service. We will be sure to let the Customer Support Center know how appreciative you are. If we can assist you in the future, please don't hesitate to contact us. Thank you, -10 Federal Management-
Name dan C.
The process to reserve unit and get move in ready was efficient. Instructions were clear and email confirmations were timely. The unit was very clean. Very satisfied with process and condition of the unit.
Response from 10 FederalFeb 11, 2021
Dan, Thank you for your 5-star review! We appreciate when our customers give us feedback. We will be sure to let our customer support center and maintenance technician for that location know about your review. If we can be of assistance to you, please don't hesitate to reach out. We look forward to your continued business. Thank you, -10 Federal Management
Shelisa D.
This may be my 2nd review, not sure. Initially, it took me by surprise to not have to fill out paperwork manually, but after speaking with customer service, OMG, they were so helpful, knowledgeable, professional, and friendly. My experience has been great!
Response from 10 FederalFeb 8, 2021
Shelisa, Thank you for your 5-star review! We appreciate hearing about our customer's experiences. We will be sure to let our Customer Support Center know how pleased you were with their service. Please don't hesitate to reach out to us if we can assist you in the future. We look forward to your continued business! Thank you, -10 Federal Management-
John and Donna M.
The phone calls were pleasant and helpful, and the process was easy.
Response from 10 FederalFeb 8, 2021
John and Donna, Thank you for your 5-star review! We love to hear from our customers and appreciate you taking the time to let us know how we are doing. Please don't hesitate to reach out to us if we can assist you in the future. We look forward to your continued business! Thank you, -10 Federal Management-
Gary B.
Excellent service...
Response from 10 FederalFeb 9, 2021
Gary, Thank you so much for your 5-star review. We are so happy to hear about your experience with our service! -Management