Jess D.
I ordered the kit
I ordered the kit, and sadly was highly allergic to the glue. (I have the most sensitive skin EVER so i wasn’t completely shocked by this!) They sent me a follow up email asking how i liked them and explained what had happened. They apologized profusely, even CHECKED ON ME a few times to make sure i was alright, AND sent me the hypoallergenic glue & a new set of lashes which was completely unexpected and SO so sweet. Their customer service had far surpassed anything I’ve ever seen, they really go above & beyond for their clients! I haven’t tried the hypoallergenic glue yet, but for those who aren’t allergic to everything- they looked fantastic before my face decided to rebel against me and i would 1000% recommend this product and company to anyone wanting gorgeous lash extensions at half the price of a salon!
Response from 10-Day LashesAug 25, 2020
Oh, Jess 💕 Thank you, gorgeous! 😍 (brb showing everyone at the office this to remind them we’re still killing it over here in customer service! 😂) We’re so glad you had a great experience! Make sure you join the subscription auto-refill program if you haven’t already! It’s a massive time saver, imho! Stay beautiful! 💕. Jess we also have the MagicStick product the is a liner which is used to apply the lashes if the hypoallergenic glue doesn't work for you. We are here for you just let us know.



