Kristen C.
1 day lashes with poor quality control
I'm only giving two stars because customer service actually got back to me although the resolution was unsatisfactory. I first got a completely useless glue which I should have known better as it seems this is a very common problem. I decided I didn't want to use a company who has this many issues with quality control. However, customer service said I could only get a replacement. With the new glue the "10 day lashes" which are supposed to be water resistant fell right off on day 1 after my eyes watered a little. I have used another company for 3 years who doesn't claim to be water resistant and theirs are MUCH more water resistant than these. The other company actually lasts about 10 days. These lasted one. They are also bulky and not as customizable but I kind of knew that getting into it. Almost $100 later and I'm stuck with lashes I don't want. I guess that's what I get for cheating on usual brand.
Response from 10-Day LashesFeb 14, 2022
Hello Kate, I'm sorry your experience has not been the best. Our lashes do last up to 10+ days, with proper application. Let me know and we can send you another pair of $30 lashes for free you just cover the shipping. Reach out to [email protected] and they will be more than happy to assist you in the proper placement for longevity. Our goal is to make you happy.