100% PUREReviews of 100percentpure.com

Ordered $162 worth of items from here that I'll never see. This company is a scam! They sent an e-mail claiming that they switched distribution centers to Rocket Shippers and that is why 20,000 people haven't received their items, their items arrived months later or items arrived damaged. I attempted to contact customer service, my ticket number in line for a response is 586,765!!! I wish I would've never ordered from here. Afraid I'm never going to get my money back. A good company would've shut their website down as soon as they saw a problem and not allowed people to continue ordering. Very frustrating.

First about the make up. It's awful. Only good thing was the nail polish. Secondly, more importantly, this company is such a scam. Overpriced makeup, and shocking customer service. My order was delayed for one month, with no explanation for weeks, then I received a generic email about how they had been moving warehouses and they apologise for the delays and how every affected customer will get a special voucher to use. I got nothing. And then when my order finally arrived, it was missing items!!!! I reached out to customer service, and they actually sent replacements, but now I had to pay 8 euros in customs charges for one mascara and a nail polish!!! I have sent multiple emails regarding such a huge delay in my order, only to hear nothing back. It's absolutely shocking the way they treat their customers. I was looking forward to finding a good, non-toxic brand, but I will never ever shop here again! Stay away!

Parcel got lost and the first two links to open a claim didn't work... Then I contacted the delivery company and they said that pure could claim as it was delivery person's fault but I'm still having to wait while they look into it, I ordered my new make up and have been left £100 out of pocket as I've had to go buy some while I await them getting back to me. Have placed a smaller order so will see if this one arrives safely and if they sort my original one out as it's taken time to sort 🥴😤

I have tried to contact them numerous times regarding product i ordered and spent extra for expedited 2 day delivery. No response. No product. I'm hoping I didn't get scammed out of 120.00

Spent hundreds on their overpriced cleansers unnecessary toners, and moisturizers. $34 for a 3.4 fluid oz. bottle of cleanser is ridiculous when cleansing should be the most basic cheap part of your routine. Better to get cleansers that are affordable, gentle on the skin. Also this overly expensive brand is fear inducing with the term “non-toxic!”

I am unsure if all their products are all pure and natural as they claim them to be. I tried a couple of their skin care products, and I had a reaction to their moisturizer. I always buy products that are all natural because my skin reacts to harsh chemicals.