1 800-balloonsReviews of 1-800-balloons.com

I ordered balloons on 9/29 to be delivered 9/30. The recipient didn't get them. The company told me they would contact the local vendor, but I never heard back. They sent me an email about it that had the wrong order number. I am requesting a refund.

Better to buy them myself. After the fees and all, Almost $100 to send two mylar and 5 latex balloons. Latex balloons started falling a few hours after delivery. NEVER AGAIN!!!!!!

Re: latex balloons—-Good thing driver wasnt stuck in traffic …balloons stayed afloat for couple hours… Back to sending flowers!

If I could give this company 0 stars, I would. 0/10 recommend. The website boasts, "Same day balloon delivery" but somehow they can't manage to deliver my balloons on time even when ordered in advance. Not only were they not delivered on time, they were not delivered at all. Not only were they not delivered at all, I was never notified that the order had been CANCELLED until I called for an update. When I spoke to customer service, they said my order "could not be completed" and AT THAT POINT my order was cancelled and (supposedly) my refund was being issued. If I had not followed up, I never would have been notified of the service failure and they would have kept my money. Shame on you, 1-800-BALLOONS. Just to reiterate, 0/10 recommend, 0/5 stars.

I placed an order 6/16/22 @ 10:30 am for same day delivery (which I was charged extra for same day delivery). I received my order confirmation immediately. The balloon bouquet was never delivered. I called atleast 5 times throughout the day to check the status and was told they could not get in touch with the vendor they sent it to. Spent $100 and this was for a sweet 16 birthday. How incredibly disappointing. I called today and will be issued a refund. I would not recommend this company at all.

I ordered a Smiles and Congratulations set suppose to have 3 Mylars and 3 latex and received 2 mylars and 9 latex. They were delivered on Friday afternoon at 1:50pm and by 12 midnight they were on the floor. all balloons.

Do not order a balloon bouquet from this company. I am so embarrassed my recipient had to receive this piece of junk on her 40th birthday. No wonder they do not have a place for reviews on their 1-800-balloon dot com website. Yes, they "warn" you that substitutes will be used if they don't have the exact balloons in the picture on their website. I wasted $67 for a piece of trash. I should have gotten a clue when I called their customer service and got the brush off from the untrained, unprofessional representative. I didn't get the first question out of my mouth, and she was ready to give me the brush off and hang up. If this site allowed photos, I would show you what I ordered and what was received. I request monetary compensation.

I ordered balloons for a friend in the hospital, and they did get delivered. However, the order was incorrect. I ordered additional balloons that were not with the order. Disappointing, and trying to reach someone about it is proving impossible. I can't recommend this company.