1 800-balloonsReviews of 1-800-balloons.com

Absolute worst company to do deal with website nothing is clear or correct to what will be sent and the customer service could not be worst no real answers over email and stops replying without answering any issues or concerns the delivery was not on time and I called over 35 times with no answer. Please save yourself the time your money and the headache by ordering somewhere else

Never ever order from this company. I’ve ordered from it three times, and every time it never gets delivered. The last one was yesterday. Ordered ballon’s for my husband for his birthday. Supposed to be delivered to a Krogers. Finally at ten o’clock last night pulled up my pal pal account . Said they couldn’t find the address. Never did they call me, text me or email me. Third time this company has not delivered what I ordered . Worst company in the world.

Terrible Terrible company! They sent wrong order and balloons died in 1 day. They say all these things are not their fault, since they have clauses in the website for different substations and that balloons don't have last for then 6 hrs. Never Never order from them

Terrible service and terrible business practices. Never delivered the order and not a single phone call from anyone to say that they were not coming. AVOID! Awful.

I ordered balloons in early December to be delivered New Years Eve day. December 30th I received an email saying that this company wouldn't be able to honor my order - their affiliate couldn't get helium. Very disappointed. I, too, should have read reviews.

I wish I had read the reviews before ordering from 1-800 balloons. DO NOT ORDER FROM THIS COMPANY. Worst customer service I have ever received. They did not show up in a timely manner and I wish I could have refused delivery by the time they showed up. The balloons were accepted simply because they were dropped off at the front reception of a nursing home. We were there most of the day for my parent’s 62nd wedding anniversary celebration to which is the only reason I had wanted the balloons at all. My dad is 86 and now in a nursing home with dementia and this was my parent’s first anniversary in 62yrs not being able to have a traditional anniversary. I tried to make the day as special as I could. I thought the bright colours of the balloons would trigger a smile to my dads face and maybe he would understand what day it was. It was already an emotional day and this company's lack of customer service made this day worse. By 3pm on Sept 3rd I placed a call to cancel the order as it was now too late and the celebration was over. I was only able to leave a message as no live person would pick up the call. Ironically, I received an email at 4:15pm letting me know the balloons had been delivered. By that time I was at home and the celebration was over. I feel that my order was forgotten and only delivered after I called to cancel. Again, all deliveries can only go to the front reception as no one can enter other floors without a rapid test due to covid. With that being said, I would never have been able to accept/refuse the delivery myself. If I had of know the delivery person was there I certainly would have refused it but again was not able to. Please note that I placed this order 5 days prior to the delivery date and there should have been NO reason for such forgetfulness/tardiness. This arrangement cost me $85 USD, which is extremely expensive and would think you would get great service….Not the case here. When I called customer service to complain about their service the woman was extremely rude. She just didn’t care. I asked for a refund and was rudely denied. I have contact my bank to refuse the credit card transaction to which I am still in the process of having the charge credited back to me. Again…..DO NOT ORDER FROM THIS COMPLANY…….You WILL not get good customer service or your delivery as you expect. I too would not have given any stars but I had to select atleast one.....which they don't deserve that.

It never occurred to me to read reviews regarding this site. Balloons were never delivered on 10/23/22. I contacted customer service via email on 10/25/22 and received a reply the next day. They replied that they would investigate. They replied again this morning, 10/27/22. Customer Service informed me that their "affiliate did not let us know why they were unable to deliver this bouquet", "but did confirm it was not delivered". I want to PASS ON THE WORD NEVER TO ORDER FROM HERE as they are NOT RELIABLE!!!!! I would give this NO STARS, but you have to at least choose one star in order to write your EXPERIENCE!

Unfortunately I too did not read the reviews. The recipient never received their order. After chasing for a week (letting them know I was contacting the fraud division of my bank) to see what happened, the rep did send me a photo of the balloons...left outside on the stairs. Not tied down to anything, no notification that it had been delivered. My parents were home all day. I asked for the name of the company that delivered the balloons so I could leave them a review as well. Still waiting. $90 to celebrate the end of my da's radiation, and I am so disappointed