1 800-balloonsReviews of 1-800-balloons.com

Weeks in advance, I ordered a balloon for delivery for my son's birthday. The afternoon they were to be delivered, I received this message: "Hi, Thank you for your order. Unfortunately, we do not have an affiliate in the area who could either fill or deliver your order to your recipient. Unfortunately they have run out of helium and with the holidays and nationwide helium shortage are unsure when they will receive more. We have notified our accounting department to issue you a full refund which you will see in 3-5 business days. We sincerely apologize for any inconvenience this may have caused you Kind Regards, Carol The refund is fine, but that left me without any options to send a birthday gift! Inexcusable by this company that promotes selling balloon deliveries!!!

Today I received an email saying my order - which I placed 3 weeks ago- would not be filled. Here’s their email: Thank you for your order. Unfortunately, we do not have an affiliate in the area who could either fill or deliver your order to your recipient. We have notified our accounting department to issue you a full refund which you will see in 3-5 business days. We sincerely apologize for any inconvenience this may have caused you. Really? An inconvenience? I hope people check reviews before ordering! I never would have ordered if I had read all the negative reviews! TERRIBLE COMPANY!

This company is a JOKE. I ordered a balloon bouquet for my husband and the day of his birthday, I was "contacted" via email that they had no affiliates to fulfill the order. (I live in the DC area) Later that day, I received an unprofessional "oh well.. it's not our problem" response. They did nothing to try to make it right. Just save yourself the headache and find someone else.

What a waste of a service. I ordered birthday balloons for my daughter and they waited until 12pm to inform me they can't fulfill the order. This totally defeats the purpose of order balloons when you don't have time to go to the store.

Ordered balloons for my husbands birthday 5 days before his birthday. He was at our cabin in Montana. I was told on his birthday that they would be delivered. The local liaison then contacted my husband asking if she could deliver next day. He told her that was okay if she delivered before 4 as he was leaving to drive back to Maryland for the season. He waited til 450, and she didn’t show. My camera shows she left the. At the door about 5. They will sit there all winter. They won’t apologize or refund my money. I would not even try to use them again

Ordered a balloon bouquet for my grandsons 1st birthday who lives 2600 miles from me it was not at all what was expected It was strictly for a girl and although I knew there could be substitutions this was a bouquet for a girl and was only 1/2 inflated at best on day of delivery and 2 days later they were on the floor not only was this disappointing it was rather embarrassing and was 120.00. Wish I could post pictures but there’s no way to leave pics. I gave them the opportunity to make it right but they declined.

I'm an out of town parent and I desperately wanted to surprise my son on his 18th birthday today.. However, I was called this afternoon that there vendor in Buckley West Virginia "Ran out of Helium" (uhhh, How is that possible if u run a business!) Anyways they thanked me for using there service & told me not to worry, That I will be refunded in 5 to 7 business days!! Gee-Whiz Thank you 1800Balloons!! Ya do GOOD business!!

I ordered a "Large" Teddy Bear and balloon bouquet to be delivered to my 10 year old grand niece yesterday. My nephew (her father) was killed in an accident over the weekend and I was trying to give her some comfort. I understand they may switch out for a different stuffed animal, but instead of a large bear, she received a puppy the size of my hand (so not large). I cannot get through on any of their lines, and no one is calling me back.