Kevin P.
Good tuning product - Slow difficult to reach customer service - Long known issue
It took 11 days for a 034 representative to get back to me to answer my questions.I am assuming it is not his fault but a company that refuses to invest in a proper number of support representatives. Many reviews going back years mention this frustrating issue. The tune itself is very good. I recommend their tunes but just know it is going to be difficult to get a hold of anyone and it will be many days before they get back to you. The representative that did finally reach out to me was helpful and polite though.