Aida Silva T.
Zumper should be investigated then shut…
Zumper should be investigated then shut down. 😞

We believe finding your new apartment is more than just a move. It’s something bigger. A step forward. A new beginning. A fresh start. Whether you’re moving across the country or across the street, you deserve to love where you land.But today’s rental experience is broken. It’s outdated, exhausting, and slow. We spend hours of our lives searching just to settle for places that don’t feel like home. The nightmare ends now.Zumper is on a mission to change the way you rent, forever. To make it easier, faster, and more human. By making this vision a reality, we’re creating opportunity for everyone to live better—from one fresh start to the next.
Zumper (zumper.com) has 53 customer reviews on Five Star Index, with an average rating of 1.2 out of 5.
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Aida Silva T.
Zumper should be investigated then shut down. 😞
Shamiah B.
I STRONGLY encourage anyone on the site to be hyper-diligent!! It's filled with scammers, it's really sad. I was a victim. If rent appears too good to be true, ex. 3 or 4 bedroom house for $1,025, Google the house address to see if it's for sale or rent anywhere else. Real realtors post on many other sites. If the prices don't match on Zumper then you have your answer.
Robin E.
Zumper is full of scammers who get your information and ask for money!! This is a terrible site and no way to get in touch with Zumper to verify the scammers!! Please investigate this site. Too many renters & homeowners are being scammed and it's out of control!! No follow-up or verification is being done by Zumper.
Joe C.
After almost a year, having my full ID/photo and Property Tax doc (which I am not happy about to hand over), Zumper finally did restore my account after some back and forth. I was locked out again, but they fixed it within hours this time. Thus, I amended my rating higher. Thank you Zumper for following up and finally resolving the issue.
Response from ZumperFeb 13, 2023
Hi Joe, We're really sorry that this happened to you and are doing everything we can to correct this issue with you. As of today we have been corresponding with you and have successfully removed you from the blacklist, reactivated your account, and also preserved your previous listings within your Zumper Pro account. We are still waiting on your confirmation from our last email we sent you but I hope we were able to address all your concerns in a timely manner. Again, apologies for your account being added to our blacklist so please let us know if you need anything else going forward. Best, Zumper Support Team
Mike G.
Have tried to call the listed number and extension to speak with the agent but just rings and rings then disconnects!!! Scam people beware all they are doing is looking for phone, emails and contact information. Do not fill this out unless you want to be bombarded wit BS!!
Jay G.
For months Zumper has black listed me despite never telling me what "community guidelines" have been broken. I hardly do anything online so I wonder what they are referring to - and refuse to tell me. They instead, ask for my personal data such as drivers license, tax bill of my property, my personal data, my photo,... Still after numerous attempts, they simply ask for more personal data saying I have violated something and yet, they refuse to tell me what, when or how. Not professional!
J W.
Zumper pulled my rental advertisements from other sites to list on their own. I have begun to receive e-mails from prospective tenants looking for a property for rent. I clicked on their message to respond to them and see that Zumper requires me to prove my identity to them, after they stole my ad to post on their site for prospective tenants to pay for an application process. I feel so bad for the people who have requested information on my properties, as I will not be sending my personal ID to who knows where to verify who I am, after I did not post on their site. Maybe Zumper should verify to me who they are. Zumper if you do not trust the information you are stealing from Zillow, Realtor.com, Apartments.com , you should not be posting it!! Shame on YOU!!
Response from ZumperOct 14, 2022
Hello J Wagner, Zumper will never repost someone's listings without their consent. If you're seeing this, it means that a user has violated our community guidelines. We want to take immediate action to resolve this. Will you please email [email protected] and provide the address and/or the link to the listing? We will remove the listing and block the user from using our site in the future.
Brittani G.
I got scam out of my money wouldn’t not recommend use