Sneha
Very bad coustomer service
Very bad coustomer service
Response from ZUDOJan 16, 2026
Hello Sneha, I am so sorry to hear you had a bad experience, can you let us know what the problem was and your order number so we can help you!

Handcrafted | Minimal | Timeless. ZUDO offers simple, stunning, and meaningful accessories designed to fit your everyday style. ZUDO is dedicated to breaking the silence on mental health and sexual violence through raising awareness and fueling cultural change. Although we realize many communities find these topics taboo, we are committed to ending the stigma by inviting the ZUDO family to engage in these important conversations to increase awareness.
ZUDO (zudo.co) has 346 customer reviews on Five Star Index, with an average rating of 4.9 out of 5.
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Sneha
Very bad coustomer service
Response from ZUDOJan 16, 2026
Hello Sneha, I am so sorry to hear you had a bad experience, can you let us know what the problem was and your order number so we can help you!
Miriam
Awful experience. Kept receiving emails with discount codes that were never honoured. After trying again with their last email, I attempted to purchase two rings that I loved. They were $12.99 each. I added them to my cart and directed to check out, the value was $21.00.
Response from ZUDOMar 6, 2025
Hello Miriam, Thank you for your feedback. We understand your frustration regarding the pricing and discount code during our recent sale. We want to clarify that our prices are listed in USD, and the system automatically converts them to your local currency (CAD) based on the current exchange rate. We apologize if this caused any confusion. Regarding the discount code, it's our standard policy that they are typically inactive during sale periods. However, we value your feedback and would like to offer you a special discount as a gesture of goodwill. We have been trying to reach out to you also by email, but we have not been able to get in touch, please reply to our message, and we'll be happy to assist you further. Best, ZUDO Team