zTripReviews of ztrip.com

We picked up a zTrip car at the airport - it was the next "taxi" inline and turned out to a be a zTrip driver. Had no idea what it was, but assumed it was just a taxi. Well, the driver didn't listen or understand us - missed out drop off point and we helped him get to it, but just stopped houses away and we said, "fine" because it was late and we wanted to get home. Then, he was surprised we wanted to use a credit card - he didn't know how the credit card equipment worked. We finally figured it out. Honestly - clueless. Never interested to try this shoddy service again.

The ride started off good. He came within a good length of time. We didn’t have to wait that long but when we got into the car, he didn’t help with the luggage and then when we get inside the car, he asked me what’s the address I told him over and over the address he keep trying to put it in. He said his GPS wouldn’t pick it up. He asked me how to get to my house then he told me that he had to stop by ATM and get him cash because his card machine isn’t working. I’m getting picked up from the airport. I don’t wanna have to stop by ATM, ready to go to my destination and rest and then his car was dirty. Was not cleaned out and had a Oder and a cracked window and he was on the phone texting while he was driving and he was also watching videos on his phone while driving and still asking me directions how to get to my home and the only reason I read them two is because of the dispatch making sure I got a ride and how was my experience that’s the only reason I gave them a 2

First, wanted to mention the driver was very polite. My concern is the driver was speeding on the trip. Other than speeding, it would have been a good trip. Slow down please