zTripReviews of ztrip.com

I was at Walmart on Eubank in Albuquerque and I called for a ride and they didn't have any drivers and I kept calling to check on my ride and it keeps telling me they couldn't find a driver so I canceled the ride so I had to walk to Central Avenue to get the bus home and I will tell you people don't use Ztrip for a ride they are not dependable to get a ride home with them so be sure you know someone that can pick you up and please don't depend on ztrip because you will never get home and I had to get the bus home

Ztrip vehicle #203 and tag number 68009B almost hit my car driving erratically and then sped off. I had my grandson in the car so they lucky I didn't follow them. They need to be reprimanded immediately

Z Trip never showed up for a 4:45am pickup to the airport. I ended up having to drive my own car. Now it will cost me almost $150 to park. I will never use Z Trip again. Too much stress and no ride.

Horrible horrible company! Beware! They charge the driver like $60 to use one of their cars per day, which is basically the same as doing 2 trips AND they charge you $54 PER DAY to use their tablet! So basically you have to do FOUR trips to recover from their fees...so you are working for free for the first FOUR trips! What a greedy greedy company! Plus if the driver wants to use their own car they have to pay for their own gas and have wear and tear on their car. So you would have to work 8 to 10 hours JUST TO BREAK EVEN! And they will install cameras in your personal car and you can't turn them off when you're done with your shift?! That's a violation of privacy and against the law! Stay away from this company!!

It was the WORST MOST HORRIFIC EXPERIENCE EVER ! I called for a ride and the driver said that he was not going to come but then asked me for a trip another day-BECUASE HE SAID HE NEEDED A JOB WHAT THE WORLD-NO!. It was almost an hour and a half later that I received a call from another driver who came after waiting for nearly 2 hours. The man came and when it was time to pay him USING A credit card he started to yell AND scream for what reason? just take the card and swipe it-dummy-he then said "you people" After that comment and waiting and WHILE WAITING ON HIS RANT TO STOP and waiting on him I had top threaten to call the police because I felt so unsafe. It was HORRIBLE!! After I said I was calling the police - he stopped and he took the card then he said "Oh, there it is." WHAT THE WORLD?! I HATE that I did not call UBER -don't know what I was thinking-dumbest decision but this company will meet the same fate as its former name-UBER will completely take over and such foolishness like what happened to me will be over--UBER from now on -promise!

So I called Monday at 12:50 pm to make appointment for 14th today at 9:15 am and the lady repeated the address and time to confirm I said yes . Well today comes by and I call them at 9:30 al wondering where they are . They told me my appointment was for the day time I called they said I said no plus no z trip never showed up that day . Then I booked a ride at 9:30 am today well by 10:00 am no show so I cancelled cause my app was at 10:00 am . And 2 week ago I was stranded at Walmart nobody showed up for 2 hours . The driver Tamika told me to call her when we get in the checkout line and she told me she'll be there in 10-15 minutes I'll let 40 minutes go by to call her and she tells me oh I'm on another run so I called the company to get another ride nobody never showed up for the next hour and a half so I called my aunt back to come get me when she got to Walmart I went ahead and cancel the trip but the trip sucks I paid to make a a-dollar trip to go a mile away the neighborhood Walmart's not but maybe a mile away from my house it cost $7 and gave her a $5 tip

I paid to have a friend brought to my house once the driver got there I used my credit card the first time I used the card it said it went through but he said it didn't get approved on his end so I swiped it again and it was approved but I told him i think you double charged me but he said he didn't i look on my transactions on my phone and it revealed he actually did charge me twice now I'm having trouble getting the issue resolved from the company so I don't recommend this company for no reason period.

I had scheduled a ride from the BWI airport well in advance, but was still waiting an hour later. Apparently I'm far from the first to experience this issue. You'd be better off getting a ride from a friend or using Uber.