zTripReviews of ztrip.com

Terrible experience and that was just on the phone. Never did get to the booking a ride with them. This was going to be my first trip with this service and I had some general questions about the company, its drivers etc... The agent didn't seem to understand what I was asking. I wanted to know if the drivers were bonded, things like that and he just kept saying that they would call when they were on the way. He just kept telling me he would book my trip.

If I could give less stars, then I would. This is the most unreliable cab service I have ever seen or used. You can set up a trip one month in advance for a certain time, and when that date and time arrives, you might be still waiting for hours. It is insane that they are still in business. You can be more certain to get there on time if you booked public transportation across town.

Unfortunately, no 0 reviews available. ZTrip is a taxi service, not a ride service like Uber. You don't get a price to start. I have arthritis, and it cost me $5.17 just to get in the Car. Going home from an area where Uber has never charged me more than $35, ZTrip's total was $83! The driver didn't take the straitest route. 1st ZTrip was my last.

Booking a ride on Ztrip a day earlier does not guarantee you a ride. This cab service is completely unreliable. Best to walk, take a bus, or ask a friend or you'll have to repeatedly cancel appointments.

If i could give them negative stars I would. Took a ztrip from Pittsburgh to morgantown. Total with tip was 300, but the driver ran my card a total of 5 times. Telling me the first four didn't go through. Until he tried it a "diffrent way", which worked. Next day my account has 5 charges for 300 dollars. Apparently he was using his "square" account to run the first 4, which later went through. Trying to speak to someone who can help resolve the issue or at least help me identify the driver is proving to be near impossible, even though I have the cab # and exact times of pickup and drop off. No one at customer service or administration answer calls or return messages.

I'm driving, a car approaches from behind me as I'm moving over into the right lane. The elderly woman driving the ZTrip car, license NE YUM230, CAR # 611, White Chevy Equinox. Friday, June 5 26 at apx 11:30am.The elderly woman's ego exploding in anger begins yelling at me because she didn't appreciate me driving or for some reason. She appeared unhinged and very angry. Not so sure she should be on the road with sane people with her state of mind.

Avoid at all cost. And I really mean cost. Any ride will be cheaper - Uber, Lyft, private car.... ZTrip charges flat rate and it is always $20 more than any other ride.

We arranged for an airport pickup from our hotel in Albuquerque at 4:15 am. Arranged the day before. They did not show up.