ZoverstocksReviews of zoverstocks.com

used to use these people to buy cheap dvds/games and blu rays from on amazon and ebay and play but since they kept sending me the wrong items or broken discs or scratched discs or even covers with missing discs . and contacting them and getting next to no where with there customer services i would leave bad feedback to reflect the customer service and custom id recieved. plus the delivery is bad slow isnt the word. so now i check my ebay account and find out theyve blocked me from ordering from them lol well just does me a favour and not getting ripped off. best go elsewhere and buy from other sellers.

Bought a PS 2 game which was supposed to be in good condition. Looked like someone had taken a brillo pad to it and it would not load at all. So much for being in good working and tested order. This is the first and the last time I will be using this company.

I ordered three DVDs from Zoverstocks. One was the wrong title. I requested a return and exchange for the title I ordered but they refused this saying I could only have a refund. The item I ordered is still in stock (two copies) but the price has increased by £3 ... Any retailer should have a process for dealing with exchanges. Enforcing refunds is very poor customer service.Their replies were also cut and paste text and largely irrelevant to my complaint,

As the title suggests!

DO NOT BUY FROM THIS SELLER. After three weeks of waiting unabatedly for an iPhone 5 to be delivered that I had purchased from zoverstocks I decided to contact the seller to ensure that they had received the correct information from me and/or if there was a problem with the dispatched item. I was ensured that the item had arrived at my address and had been signed for as it was a recorded delivery, I live in shared flats so went about hunting down my iPhone, questioning my flat mates as well as people that lived in other apartments. When I asked zoverstocks for the name of the person that had signed for my package I was then informed that the package had been lost en route and I would be receiving a refund 'sorry for any inconvenience'. So not only had the delivery company lost the package and failed to notify ANYBODY, and then zoverstocks flat out lied to me that it had been delivered and signed for when obviously it hadn't, I had been without a phone for three weeks, which is a HUGE inconvenience. If I had not have chased up this item with zoverstocks I would be down nearly £200 and still have no phone (they eventually gave me a refund nearly a month later). I never normally leave bad reviews, then again I normally have no need to. I appreciate that things get lost, that's why I needed a new phone but zoverstocks have been totally unprofessional in the fact that they lied to me and took their time in doing so.

Purchased item. 5 days later they email me telling me its to damaged to send. And i have to request a cancellation & refund?! They should have automatically refunded my money. I shouldn't have to request it. DONT BUY FROM THEM!!!

Amazon Order # 202-2067987-602914 My complaint email as below pretty self explanatory You have described this item as very good which is completely at odds with the item which I have in front of me, the box set cover is extensively ripped and damaged there is a large rip running right accross the front cover the box is dented at the corners, in no way could this be described as very good condition, one of the dvd cases is all cracked and there is a large hole in the side of the dvd case volume three, in short the condition of this item is completely unacceptable, please can you advise what you intend to do to rectify this matter, I have taken photos which I am happy to forward to you if required regards David Lane Funnily enough not surprised this company are part of Music Magpie it definitely figures with their lack of customer service

Ordered dvds box set from zoversteals (zoverstocks) realized immediately after placing the order, that the movies i had ordered would not be able to be viewed in the U.S. regon 2. Attempted to cancel the order IMMEDIATELY after placing this order, to NO avail. Eventually it arrived, i cant believe this so-called company sent out this order KNOWING as the customer i wanted to cancel this order, yet they ignored my MANY requests to cancel, not to receive sonething I CANT WATCH!!!! Are you peole THAT money hungry? Obviously when you're sending out orders that were attempted several times to cancel!!!! Order finally arrived i refused the order at delivery, it now has been a month since their merchandise was returned to them, unopened, unwanted!!! Yet here i sit without a refund, no merchandise. NOTHING!!! Thats okay zoversteal ill be calling my credit card company in the am, and dispute youre charge for merchandise returned!!! Do NOT order from these people