I would give them no stars if I could. Ordered a cd on January 25, 2020. Within a week I received an email saying there was a problem but not to worry I would receive the item but it would be late. Here it is March 1 and still no cd. Tracking is useless. All I get is the same message that it will be arriving late. After contacting both Amazon and Zoverstocks directly I asked for a refund since I do not believe I will ever receive it. Hopefully my credit card will be credited as they have promised. I will never order from them again. Amazon should not be doing any business with them.
AB
Abigail
I used to order from Zoverstocks…but NEVER AGAIN!
I used to order from Zoverstocks through Amazon all the time. Sure, shipping times were longer than from domestic companies, but Zoverstocks always had great prices and great selections of items not available here.
In December, I ordered the deluxe soundtrack from Ken Burns' doc Country Music. I guess due to the Xmas demand, stateside prices had climbed, but Zoverstocks still had the original price. I ordered, knew it take a while to arrive, but no big deal. When it had not arrived by the scheduled date, I contacted Zoverstocks and was told it was lost in the mail and they would refund my $ immediately, which they did.
Several weeks later, my original order of the soundtrack arrived. You would never believe the hassle of trying to return it to them; since I had already received a refund, I could see a big snafu about to happen, judging from the Zoverstocks responses I was getting. When I finally got a stateside Zoverstock return address, I just sent the soundtrack to it.. It was like they were not reading what I was telling them. All I wanted to do was return something to Zoverstocks that had arrived so late, Zoverstocks had already refunded me for. I just didn't want them to be out anything.
Indeed, no good deed goes unpunished as the whole experience was so unnecessarily complicated and I still have received compensation for what it cost me to mail the thing back, but I look at it as money well spent not to ever have to deal with Zoverstocks again.
AD
Ann D.
Falsche CD geschickt
Falsche CD geschickt.
Keine Antwort auf Mails, keine Rückabwicklung.
JD
Jonathan David P.
Never received my book
Never received my book. I ordered a book from them on Oct. 14th, it is now December 9th. I tried to reach them through Amazon and they told me I had to name 3 books from past orders, i could only remember 2 and so I am now stuck with no book and a loss of $30. I am done with both Zoverstocks and Amazon.
JR
Jubal R.
Waited three weeks for mr
Waited three weeks for mr. Toad and ventures of Ichabod when it got it it would not play in any of my DVD players so I broke the thing into a million pieces
Never buy from this company and if this continues I will stop buying from Amazon all together so people don't order t from these people
SF
Stuart F.
Bad vendor
Bought a cheap DVD but it was a U.K. version that would not play on equipment sold in America. Zoverstocks and Amazon both claimed caveat emptor and demanded I return it or not get a credit card refund. I preferred not to waste more money mailing it back, but to absorb the small loss and prevent them from re-selling it and repeating the deception cycle. Please be aware of Zoverstocks' behaviors like this before they sucker you on a cheap DVD.
NN
Nichole N K.
Frustrated and disappointed
I'm honestly frustrated. I ordered a present for my mom on here. Shows that I should have received it on the 18th. I emailed them twice...today is the 26 and still Nothing!!!
DA
David A. L.
If I could give them zero stars I…
If I could give them zero stars I would. Ordered dvds and they wont play here. Some regional code so it wont play on an American dvd player. Seems they would know that and warn me about it. They dont answer there emails either. Never again will I buy anything from them. Shame on you Amazon.com for supporting this awful seller. They're ratings are horrible!