ZoverstocksReviews of zoverstocks.com

they conveniently forgot to send me a rare-ish cd then refunded me and relisted the same cd for 3 times the cost the same day. awful unscrupulous company. they used to be good but something changed recently.

I have purchased quite a few CDs from Zoverstocks over the past year or two - and i used to associate their name with cheap goods and reliable delivery. Since the start of 2014 my experience of them has been pretty poor to say the least. I have had 3 seperate orders which have not turned up at all, and 1 was delivered with a completely battered jewel case and the wrong CD inside. Ill admit that generally Zoverstocks will sort out the refund after a bit of nagging, or after getting Amazon involved - however after 2-3 weeks its the CD i want - not the money i started the proceedings with. Wont be using them in the foreseeable

I know thats a drastic title but I made an order in the middle of February and it still hasn't arrived. At first their excuse was my card details were incorrect, i knew they weren't and so asked them to double check, 1 week later I finally got a reply apologising and saying the details were correct, the order will go ahead. More time went by and no order I emailed questioning this and they replied a few days later saying they will check on the order. More time went by and I emailed them to cancel my order as the time taken was too long. Within minutes my order was dispatched. It has now been around 2 weeks since the dispatched order and several emails back and forth with more late replys and I have no item and no refund. Terrible company, terrible customer service! Lewis Hayter

I bought an item from them unbeknownst to me that they are the infamous Music Magpie. The company that offers you pennies for second hand goods and sells them for a whopping profit. Zoverstocks use algorithms that eliminate the competition, for example. I list an item on Amazon for sale at the lowest price of say £1.99. Within minutes Zoverstocks will have undercut you by listing theirs at £1.98. This will continue until your item can drop to as little as 1p. Which is unfair to the little guy on the street trying to make a few quid, without going through Music Magpie who will offer you buttons.

I order something and the same time i send it 8 emails because i have wrong shipping address.and i ask to send to another address....AMAZON CUSTOMER SERVICE and me we try too many times but no RESPONSE...anyway the item dispatced next day with the wrong address......................................................................

I got fed up with Zoverstocks some time ago because they cancelled so many orders supposedly due to quality control issues. This was unlikely to be true. Recently I gave in and ordered again, after one successful order the second was cancelled. They buy as Music Magpie and sell on a number of platforms. The reality is likely to be that they can't/don't control their stock records. I won't be ordering from them again because I have had too many disappointments and nothing appears to have changed having given them another chance. They tend to deliver on run of the mill stuff but anything out of the ordinary is completely hit and miss.

Ordered 2 CDs on 8th of Feb, by the estimated delivery date, they never came. Got an e-mail after I asked what happened that my order was cancelled when I done no such thing. Another E-mail 2 days later saying it was a system problem, another 2 days I got told I was getting replacements because the couriers lost my CDs. They then said I will be getting replacements, I have not received them since. Straight to the point Customer Service - Shocking, it should not take 3 days to a week to reply. Prices - prices are good, if you actually get the item. Organisation - They need to keep more track of their stuff, it's quite appalling.

Our childen are waiting for the package. 8 days overdue. They are not responding to any e-mails!!!! I hope they goes bankrupt.