ZO Skin HealthReviews of zoskinhealth.com

Ho speso 200 euro per una travel bag composta da due prodotti esfolianti un tonico e due creme per rosacea. La mia pelle quasi prendeva fuoco. Dopo quattro giorni di utilizzo mi sono riempita di brufoli da irritazione, scomparsi solo dopo due settimane di non utilizzo. Anche l'utilizzo delle sole creme non ha dato alcun beneficio neanche maggiore morbidezza. NIENTE!!

Review for ZO Skin Health Products "I purchased ZO Skin Health's Hydrating Crème after a recommendation from a skincare clinic, where I was assured it was safe for sensitive skin, mild enough for babies, and endorsed by the Eczema Society. Trusting this reputation and the clinic’s advice, I bought the product with the expectation that it would soothe my rosacea. Unfortunately, it did the opposite. After using the Hydrating Crème, my rosacea flared up badly. I reached out to the clinic, and they advised me to stop using it temporarily and try again once my skin had calmed down. Following their advice, I gave it a second chance, but my skin reacted just as strongly the moment I reapplied. Frustrated, I researched the ingredients myself and was disappointed to find several that are known to irritate sensitive skin, including Cyclopentasiloxane, Cetyl Alcohol, Retinyl Palmitate, and Benzyl Alcohol. I reported this to the clinic and requested a refund, which they initially deferred while consulting with ZO Skin Health. In the end, they offered a refund only for a toner I’d barely used, refusing to refund the Hydrating Crème itself, with the justification that it is still considered “mild” and safe for sensitive skin. For a brand marketed as high-quality, with products priced at a premium, ZO Skin Health’s response and handling of a customer reaction to their product is concerning. Sensitive skin and rosacea are challenging conditions, and I expected ZO Skin Health to stand behind their product with more accountability and understanding. I am left with an expensive product I cannot use and feel misled by the brand's reputation for supporting sensitive skin. If you have sensitive skin or rosacea, I would recommend exercising caution with ZO Skin Health products. My experience has been frustrating and disappointing, and I would not recommend ZO Skin Health to anyone seeking reliable, well-supported options for sensitive skin or expecting reasonable aftercare from a premium skincare brand."

I’ve been a loyal ZO Skin customer for a while, but after my recent experience, I’m done. My package was not delivered TWICE, and despite that, ZO Skin refuses to issue a refund and has left the case open with FedEx. I followed up with FedEx, and they requested a simple letter from ZO Skin confirming the order. Sounds easy, right? Wrong. ZO Skin has repeatedly ignored my requests for this letter, which is necessary for me to process the claim with FedEx and get my refund. I’m not even asking for a replacement or a refund from ZO Skin directly, just the documentation needed for FedEx to handle the situation. It’s ridiculous that a company with supposedly high standards can’t even provide basic customer service. I’ve reached out to them multiple times, and they’ve completely ignored me. I even filed a complaint with the BBB, and they’ve ignored that too. This shows they simply do not care about their customers. If ZO Skin can’t handle such a simple request, it makes me question their entire approach to customer care. I’m seriously considering ditching their products altogether because dealing with this company is more hassle than it’s worth. Absolutely useless!

Horrible horrible experience. They sent me a damaged item and took almost 2 weeks to answer. I had to call and email numerous times which is a disgrace but to make it worse they’ve been incredibly rude and combative ( Vivianna & Aaron) no apology - nothing! I’m never going to purchase from them again there’s way too many high end brands the perform just as well if not better. And to add, they still haven’t refunded my return and it’s been almost a month. STAY AWAY! And if you really need the product just go to your local sellers office

Extreme dissatisfaction with Zo Skin. I placed an order over two months ago, spending more than $250, and it was supposed to be shipped via FedEx. However, the package has been delayed for over two months. What’s even more frustrating is the complete lack of response from customer service team. I have reached out multiple times, only to be met with silence. This level of unprofessionalism is unacceptable and has led me to question the legitimacy of the company. Due to the lack of communication and resolution on your end, I have to dispute the charge through my credit card company. This entire experience has been incredibly frustrating and disappointing.

Be aware of these products! I used the Oil control package consisting of 7-8 steps to help witch my rosacea. I occasianally have had breakouts because of my cycle, but now after 2 months of using this routine, i have full blown consistent acne on my face, which i have NEVER in my 30 years og life had before. I was reccomended this routine by a dermatologist, who said this was the best on the market, but after doing my own research, i have found that these products are extremely!! harsh on the skin. My dermatologist said to just continue, it will get better, but now after 3 weeks off it - my skin is clearly healing. And the pricing is just insane.. DO your research before investing in them!

Akta er! Detta är ett bluffföretag från Kina. De skickar varor av dålig kvalité och vill ändå ha betalt trots att klänningen jag fick var trasig vid ankomst.

Overpriced products! I used the Daily Defense product for 7 months without noticing any skin improvements. When I used the Recovery product my eyes started burning. I only put the product on my lower cheek area. Not even close to my eyes. I was expecting more for the outrageous cost.