Zoomball is listed under Computers & Phones.
Zoomball (zoomball.com) has 31 customer reviews on Five Star Index, with an average rating of 1.5 out of 5.
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Johanna
It took over 3 months to receive my order. And how were the zoom balls packed? Poorly. Awful boxes, no bubble wrap, only a piece of chinese newspaper with the biggest one. No promised microfiber pouch. Do not order from here.
Mirko L.
My order was confirmed on April 21st with Zoomball. I have now waited over 3 months for my order. When I contact them, all I get is form letter replies with no answers to where my order is. The tracking number that was given to me is useless and was last updated in May and has my order coming from China. When I go on their website and on Facebook, all their reviews are solid and they have no negative reviews and everybody has received their Zoomball products promptly. But when I came here to trust pilot, all their reviews are horrible. I just want my money back but nobody at Zoomball cares.
William
I’ll be the next track on this broken record. I ordered my set of three zoom balls with a stand on April 14th. It is now July 18th and at least according to the tracking website my package has been in Shanghai China since May 20. These are scam artists even if we weren’t dealing with COVID-19 issues. Returns have to arrive back to their warehouse in no more than 14 days but they could care less if your order ever gets to you in the first place
Andrzej M.
They took the money for delivery and I didn't get anything
K L.
Like many others I ordered my zoomball and in 60 days the product had not arrived. I first emailed after a week with no tracking info given and requested a refund and the customer service begged me not to cancel and to accept a "free stand". This company is an absolute scam. Stay away. It also is shipping from China
Kym W.
I am VERY confused by the bad reviews. I responded to an ad, revived a free ball + s&h. Ordering was easy and arrived quickly. Beautiful ball and I can’t wait to play around with it. 🤷🏼♀️
Pamela M.
Order in a single ball with stand April 17th and a second package with the three ball set a week later. Still have not received the first package and is stuck in transit. 2nd package did arrive but has bubbles and scratches on balls. Contacted company and they told me I needed to be patient after waiting a week for a response and was given a free course for using the balls with no response as to when the package would arrive. Will never buy from this company again. They have terrible customer service. I have been patient due to COVID but almost three months waiting is Ridiculous the
Grace S.
66 days to arrive, constantly bombarded with spam emails, when it finally arrived this morning, this thing that was supposedly crystal clear? bubbles on one end and a black chip on the other. So yeah, I can’t say I recommend.
