ahmad najde A.
Absolutely Terrible Service – ZoodMall Lost a Loyal Customer
I bought a tablet from ZoodMall that arrived damaged, and since then it’s been one of the worst customer experiences I’ve ever had. I reached out multiple times—no response, no help, no spare parts, nothing. After paying the full amount for the tablet, I held back a small $7 payment from another order out of frustration. What did they do? Ignored all my support requests but started calling me daily from different numbers just to collect that tiny amount. No logic, no respect for customers. ZoodMall clearly does not care about loyalty or responsibility. Once they take your money, you’re on your own. I’ve deleted the app and will never use their service again. If you’re thinking of ordering from them—don’t. You’ll regret it like I did.