Unknown E.
No product, no response
I ordered gloves 4 months ago and after 2 months of no updates I sent numerous requests to cancel my order. I sent 2 emails and used the ticket service on their website with no reply from the company.

We're proud to offer a HUGE selection of gear & apparel for Boxing, MMA & Fitness practitioners. We aim to share our love for the Sport by providing an unparalleled shopping experience and superb support.
Zoobgear (zoobgear.com) has 106 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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Fitness & Weight Lifting · Sheridan, Wyoming
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Fitness & Weight Lifting · Wyoming, Wyoming
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Fitness & Weight Lifting · Wyoming, Wyoming
Great

Fitness & Weight Lifting · Sheridan, Wyoming
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Showing 10 reviews with 1 star · Clear filters
Unknown E.
I ordered gloves 4 months ago and after 2 months of no updates I sent numerous requests to cancel my order. I sent 2 emails and used the ticket service on their website with no reply from the company.
Kim B.
Zoobgear, I bought a pair of boxing gloves that turned out to be backordered. I asked for the order to be cancelled and get a refund. 3 weeks have passed and customer service does not answer my e-mails or phone calls. I hope Zoobgear is understaffed during the season but I'affraid that you are merely running a deceptive business practice. I have thus reported Zoobgear to the Attorney General's Consumer Protection Unit. I hope this will make you shift gears and get back to me otherwise I intend to file a small claims lawsuit. Kim Bechsgaard
Diana U.
Its a bad customer service ever. I ordered an item last month for $14.99 and international shipping for $79.95 and I didn’t receive it yet. They put there phone number in there website 1 (855) 339-7515 and when you call they will tell you that phone number is for another company. And when you send them email messages they won’t answer. Its a fake company they just trying to steal people’s money. I will let everybody know about what this company doing and i will open a court case for this fake company.
jan
I ordered to pieces of equipment, got one. I have sent numerous emails to find out where the other piece of equipment is. We paid for both. Got one email they would check into it and never have heard from them again. I would not order again. Jan
Jay
Poor customer service, trying to contact them is imposible, i made and order on the 6th of october for $320, after trying to contact them many times, they emailed me on the 15th to notify me that my order was cancelled.. i havent recieved my money back!!! This company is a SCAM! Please dont waste your money or become victim to this company!!!
ian B.
The retractable punching bag arm I bought is not machined properly it moves too much. There is probably a eighth inch Gap around the entire sleeve that makes it move back and forth every time you hit the bag and makes a really loud noise. It's a yreally poorly engineer product to give off the shelf. I had to put spacers in to actually make it work. Your average customer won't be able to do what I did.
Weylon F.
They sent me the wrong product and still have not replaced it. I would not do business with this company unless you want to be ripped off. Hopefully one day I can get my replacement item.
Response from ZoobgearJul 10, 2017
Hi Weylon, I apologize for the inconvenience you are experiencing. You can reach us at [email protected] and we will check on the details of what seems to be the problem. We did not receive any email from this concern and we are here to help you get what you expect to have. Please send us an email and we will sort it out as quickly as possible.
LPLM
Me and my father wanted to do some boxing training so we searched online and decided to go with ZoobGear. The ordering process was easy..we paid $100 in shipping which I guess for the weight of everything it was decent. In total we paid about $480 or so. It took about 4 days for the frame, the speed bag and the double end rope to arrive..no heavy bag. I called them they said it was being delivered separately..I said ok. We inflated the speed bag and tried it out..within an hour it was deflated. We tried putting air in it again and can hear the air coming out of it..it was defected. Called then and they asked me for a picture and said they are re sending another one..another 3 or 4 days for delivery..the next day the heavy bag arrived...but we can't hang it because there was no hook to hang it with.. I contacted them and they said they would try and send the hook with the speed bag..later that night I got a message that the hook would be sent separately too..wth..All in all it's been a bad experience..I will not be ordering anything from this place again..honestly I think I should get a small refund back for this experience.
Response from ZoobgearApr 4, 2017
Hi Leonard, We believe those issues was solved with you. If you're still not satisfied let us know and I'm sure we can get there ;)