ZonkoReviews of zonko.com

Bought a scratch package for $17…. Never got the scratch card that was supposed to be a prize between 16-25 SC. No customer service support. This is a TOTAL SCAM STAY AWAY.

I would give them a 1/2 of start actually, give them a minus a 100 Stars. What did joke of a casino!!! Just giving everyone a heads up. Not one way to get a hold of customer service there's no wins.

Horrible horrible customer service their games are set to take all of your welcome bonus package purchases I just did a purchase for $70 welcome package I didn't get one win not a one they don't have no way to contact customer service they don't give any of that information on their website other people say they don't pay their players this is a casino that you definitely want to stay away from I am also reporting them to my attorney general office in the state of that I live in everybody try to do what you can to get this casino kicked out of the United States they're scam artists they're ripping people off they just came in business and they're one of those casinos that are just here to take as much as they can quickly and then go out of business let's get them out of here before they can make their money and run they're a fraud and a scam company that we should not go to I made a big mistake please don't anybody make the same mistake I did also read the other reviews about this social Casino company let's just say their thieves and crooks and you want to stay far away from as you can and if we could let's throw them all in jail

Trying to get them to close this account im having trouble with it so far

Horrible! Save your money, they do not pay and their customer service does not respond. I have been sending emails for a week with no response. They do not have a chat or any other way to contact them. Stay away!!

They make you wait 48 hours just to verify your winnings then after you wait that 48 hours they make you wait 48 MORE hours just to verify your payment and after that and you are completely verified they don't let you redeem. Every time I hear redeem they ask me for my payment method and wants me to put in my card as if I'm making a purchase I've been trying to claim my redeems for 2 weeks now with no success buyer your beware. I BELIEVE THEY DONT PAY OUT seems like one of these Chinese company cover up that NEVER PAY

The only way to contact them n is via email which they don't respond. Its been 4 days and several emails sent and still no response. I put in my 1st redemption request 2 weeks ago and it was approved, I then received an email stating they could not process my redemption with no explanation! I was told to put in the request again and it would be fast tracked which i did and my redemption is still pending. Its been almost 2 weeks since my 1st request. Please be aware!

I won over $1,000 on this site, and they promptly prevented me from redeeming, then they hit my account with a $1/month redeem limit, effectively stealing all of my winnings. DO NOT USE THIS SITE AT ALL. THEY ARE THEIVES.