bongani M.
Zoningo is great with release time
Zoningo is great with release time, it should be 5 stars but I give four, they respond fast on support ticket, but zero action, you will loop with them forever trying to resolve issues, so far I have no stores reports is concerning, since they can't resolve issues like ISRC will be the same for every track and they will never resolve it, no matter how hard you try. They don't take down even no matter how you request, they don't resolve issues at all
Response from ZoningoOct 21, 2026
Hi Bongani, Thank you for your honest review and for recognizing our fast release times and support response times. We genuinely appreciate your feedback. As Zoningo operates on a freemium model, we open our doors to thousands of independent artists, which also generates an extremely high volume of support requests. This can sometimes overwhelm our support team and cause delays in resolving more complex issues. We recognize that responding quickly means little if the underlying issue isn’t resolved. We’re actively looking at ways to improve our support process, better prioritize unresolved tickets, and ensure that concerns like yours receive the attention they deserve. We’re still a growing platform, and feedback like yours helps us identify where we need to improve. Thank you for being part of Zoningo and for giving us the opportunity to do better. We’re committed to improving the experience for all our artists. The Zoningo Team