ZolaReviews of zola.com

My order came broken! I have called and no call back. I emailed and got an email saying they will get back to me! No one should us them. I going to let the bride know.

Their registry tool is not worth the nightmare you will have to go through to fully delete your account years after your wedding and after your data has been breached. They make you contact them (finding the link for that is hard) and fill out repetitive forms stating you want your account deleted. They push for you to merely deactivate it because I'm guessing part of their profit is tied to number of subscribers. Then literal months later after jumping through all of their hoops they will send an email saying they cannot delete your account just yet because they need to verify your identity. Another sketchy company that allows you to magically create an account in mere seconds and yet somehow claims to not have the system to delete your account at your request after two months. Just use a different website. Zola, you suck and be an honest company, it will get you farther.

Absolutely horrible ! I wish i looked up reviews before i ordered off a registry ! Not only did they send me the wrong item . On hold twice for over 20 min just to speak to someone . Responded n Sent an email with pictures of wrong item . Now waiting and waiting for a response . This company is horrible .

Do not use this company or wedding website. Use a different wedding website. The customer service team is non existence and not trust worthy.

I purchased a $500 Dyson vacuum in January with shipment within 30 days. I JUST learned it was not shipped and won't be until JULY! I checked the website several times earlier and there was NO indication it had not shipped. AND they charged my credit card in January! Grandson just advised me they were told of July date. WHAT A RIPOFF...AND now they are not taking phone calls...only on line communication.

They're an ecommerce platform that can't even ship complete orders. Expect to waste your time chasing down returns after being sent broken items and half-completed orders. I can't believe they have this level of service for something as important as a wedding registry.

If I was a bride, I'd be extremely reluctant to use this website to track invites or even registries. The wedding is later this year and neither the bride NOR groom are even listed.

I ordered 5 pairs of leakproof underpants. They did arrive to Qld, Australia, but are no more leakproof than a regular pair of underpants. What a rip off!! The sizing is way out as well. I can't even wear them as regular underpants as they are way too small. Do not order from this company. I will never order from them again.