Zo FinancialReviews of zofinancial.com

I was help immediately and all my doubts were clear.

Paid off my loan through this company before my payment date and they still charged and overdrafted my debit account even though the company provided me a receipt paid in full. Specifically asked them to make sure my debit card was not charged yet they allowed it to happen anyways. I asked multiple times to speak with a supervisor and was told one was not available. I was told two different things by two different people and was told that they would not be able to get back to me until the following week which caused my account to accrue multiple overdraft charges as I was unable to make it to bank in time to fix the issue due to my work hours. When my furniture was delivered they did not even make an attempt to get furniture into the house and was left with my brand new furniture sitting outside my house. Terrible customer service from the first two people I spoke with. Will NOT EVER USE THIS COMPANY AGAIN!!! Would not even help me find a solution.

Very easy to apply. Quick response time. Staff I enteracted with was very nice and kept me well informed.

Great customer service

Terrible place. They took a payment early and when I asked for a refund I was told by the customer service rep she would have to talk to her supervisor and call back. She never called back. My online account shows every payment was paid late. I’ve never missed a payment and I’m on the payment schedule THEY SET UP! When I ask why it shows that all I get is, “I’m not familiar with our website.”

Still can’t get into the website

They were good at being able to approve me and helping me with the my needs.

Outstanding customer service....great staff