ZMLReviews of zml.com

FIRST OF ALL, THANK YOU FOR ALL WHO PUT THEIR EXPERIENCES ON THIS SITE. It was very helpful knowing I wasn't the only one out there who's had a bad experience with this company. After getting rigged into it, just like everyone else I read about on this site, thinking you're only paying the .99 for the 1st 24 hours, and then seeing they're charging you $57 US dollars. I even cancelled within the 48 hour window as stated on their "terms and conditions" page, section 4. I also didn't do any downloads at that point. After writing them several times, copying and pasting that section, and threatening them with filing a claim with my bank's fraud dept, they finally returned my $57. They weren't going to do it at first, stating: -------------------------------------------------------------------------------------------- "Hello, You signed up for a monthly recurring membership, that's why you were billed. You are now entitled to download 200 movies in any format you want. Once you have downloaded movies, they are yours to keep forever. There's no limit to how long you're allowed to store downloads on your computer. You can watch them on your PC, DVD and DivX player, PDA or iPod as many times as you want, whenever and wherever you want. Since we have just cancelled the rebilling, no futher charges will be made. Are you sure you want to have your account deleted? We hope you will take full advantage of our service. -- Best Regards, BitVideo2 Customer Support" -------------------------------------------------------------------------------------- So when I wrote back that the bank clearly stated if they didn't reverse the charge, to call the bank's fraud department and file a claim, they sent this email the next day: ---------------------------------------------------------------------------------------------- "Hello, We have cancelled your account and refunded your money. Please consider it can take up to 5 business days for the funds to be returned to your card. -- Best Regards, BitVideo2.com Customer Support" --------------------------------------------------------------------------------------- Just looked, they credited my account within 5 days of receiving that email. So be persistent and on them. The problem on my account is becaues they put that $57 through, it incurred a NSF fee of $35, which they did not return. Their email in case you don't have it is [email protected]. Good luck!

This company doesn't deserve even one star it is a SCAM! Plain and simple bait and switch. They charge you and you can't even download their crap. I even wonder about the legitimacy of the movies. "LQ" (low quality), you've got to be kidding me. "LQ" is just another word for "CAM", you know, the crappy movies that some scumbag records with a CAMcorder in a theater. They had "The Book of Eli" and "Legion" available in LQ. No studio distributes their movies to other commercial channels while they're being shown in theaters. I wonder what the FBI would think about their movie collection especially the "LQ" rated ones.

I love this site, yea they took $60 from me but I have Verizon Fiso at 20MB down I downloaded 300 movies in 3weeks. ZML save me money two times with my girl, because I didn’t have to take her out and that will cost me $85 for movie and food. So shut up and enjoy the movie be4 they come out.

I have had no problems with this site for the past 4 years.They have refunded my money when my download was broken or I had a problem,they also have added movies I have requested,my experience has been all positive,they have responded to my mails promptly. I woud have no problem recommending them. A J Cook

I signed up to zml on a whim because it was only a $1 and it advertised that it had an old movie I was looking for. When I got in, it did not have that movie. Out of curiosity I wanted to check out their upgrade plan and pressed a button, and bam, I was automatically upgraded. I reviewed their FAQ and immediately cancelled. I sent a message to their customer service. I didn't hear back. Their billing records said my card was declined anyway and membership cancelled. But fast forward a few weeks and I find that I was charged ~ $60 because of the exchange rate. After reading various sites I decided to cancel my credit card. My credit card company couldn't do anything about this dispute. Anyway I emailed zml again and they thankfully refunded the money (of course the bank cuts into the exchange rate... but that's the fucking bank for you). And I saw a history of my past inquiry. So I suppose their communications systems aren't 100% reliable either. If you read the FAQ carefully, they have a policy of refunds if you don't download any movies. Always try to read the terms! I still found their service very shady and feel sorry for the people who were charged, but I was lucky enough to get a refund. It was a hassle for me too. too long didn't read version: pros: refunded my money cons: -customer service isn't reliable you may need to message them again -upgrade button has NO confirmation -didn't have the movie they advertised anyway, just wanted to give a fair review of them

i signed to this site to download movies. on a one-day trial, nothing is said about us being allowed to download only old movies. then after one day, they bill you 39.90 US$ saying its a one time bill . yeah right! they then rebill you same amount the next month. i put up with it, and i stopped subscribing to give it a rest. when i reactivated my account, following their billing links. i was billed 39+EURO!. i went to lodge a customer support regarding the charges and i all get are automated replies with links that will not open on any browsers. then i went deeper into my queries and they stopped replying to my emails. scams. they bill you every month. how many worthwhile new movies come out every month? think dumdum....thats 39 bucks for every 1 or 2 movies they can provide you. some stays in LQ version. their old movies can be bought off ebay for 2 bucks. true dvd hard copy. 39 bucks a month, that is if they bill you right not scam you with EURO currency bills. i am sure alot have been billed by filepie.com or whatever . another of their llink sites that caters for porno movies and cracked versions of legit net sofwares. scams.

This site is a rip off. Do now buy anything from ZML. Maybe I can save someone from wastinghis/or her's money. John Stringer

Zml.com is a scam they offer you a 1 day trial of 99c then make unauthorized charges to your account they ripped me off my $60 and i didnt even get a movie. Its impossible to get any service from them there email are automated.