Gergo K.
There isn't EU stock what is written as in stock on their website.
I informed them I could order it 5% cheaper from another website but I ordered from them only because their site wrote it is in stock, they didn’t react anything on it. After I asked the delivery time on the day of the order they told me this model is out of stock. I wrote that they can send any of the 2 same bodies with different heads and wigs because their website wrote them in stock. They told they must order these dolls from the factory. I ordered at 02.01., today is 30.03., and the doll is currently in the customs checking. I guess there will be minimum 2 weeks until it arrives. They never apologise. When I asked after they sent me the tracking link: What does it mean ? Will I get my order after 3-4 months instead of the 3-7 days which was written on your website when I ordered ? – They never replied anything for it. I had to wait for the production, the ship started and arrived with delay. I’m wondering how many people are fooled by the false stock information. They should have offered something for the delay, e.g. express delivery, small partial refund. Only reason I don't give 1 star is I hope I'll get the item I ordered. - Doll arrived today at 02.04. It is what I ordered including every gifts. The compensation for the delay is on the way, after the company saw my complaint.