zipscarwash.comReviews of zipscarwash.com

Not coming back here again just got a mini valet for £17 they missed the wax and done a patchy job when raised with manager told they are short staffed. Bad job bad excuse no offer to fix afterwards

The kids in charge said they don't mind a bad review. They turned off the vacuums so I couldn't vacuum my car and charged me $12.95 for a wash with water only. Nice job kids!. Sit and stare at the empty Lanes. Mission accomplished.

My father’s vehicle was damaged at Zips Car Wash, and the company accepted responsibility for the damage. Unfortunately, that was only the beginning of the problem. It has now been over a month, and I am still waiting for them to follow through. I was told a settlement agreement had been emailed to me. It never arrived. I checked my inbox, spam, and junk folders, and there was nothing. I have repeatedly followed up by email and phone. Instead of answering my questions or sending the agreement, I have been asked for my mailing address approximately four separate times—even though I had already provided it. When I emailed asking where the settlement agreement was, I received yet another request for my mailing address instead of an answer. What makes this even more disappointing is that my father had been a loyal Zips Car Wash member for four years. We expected much better from a company he had supported for so long. Accepting responsibility means very little if you don’t follow through. No customer should have to spend over a month chasing a company just to receive paperwork they were told had already been sent. Based on our experience, I cannot recommend Zips Car Wash. If this is how customer damage claims are handled, people deserve to know before trusting this company with their vehicles

I went to Zips today, and once I finished the car wash experience, I realized the washer broke my windshield. I was pretty upset and I talked to the managers and etc, but they refused to give me a refund or pay for my windshield to be fixed, or at least to waive the wash cost, 1/5 experience, never coming back.

I took my new car through the car wash and when I can out the car was scratched up really bad. Put in a damaged report and they told me it wasn't thete fault and they were not responsible for any of the damaged. Had to turn in to my insurance and it is costing $2900.00 to repair. I will never use them again.

CRIMINALS- stay away. They will tell you they will cancel your membership then not do so. Their machines are broken and they don't care. Their only 'business' is stealng money.

Beware of Zips Car Crash. They left my vehicle banged up , scratched and dented. They denied my damage claim and started blaming me for the damage. They did not give an accurate report to their corporate office. This group is irresponsible, dishonest, and should not be trusted with your vehicle.

Damage Car…. Zip Car Wash you finally responded to my contact after I stated that I will give your business a bad review until my vehicle is repaired. It’s been over a week since I heard back from management! Prior to that it took you months to respond. So here you go….I have been accustomed for two years and my right back side of my mirror has been damaged by your equipment. I have called, emailed, and talk to your staff members and had given my number for Corporate and/or the regional to contact me. No response response it’s unacceptable. I support you. Why can’t you support me as your customer and get my mirror repaired? I want my membership canceled! I have two vehicles that I have your service for and one is a Toyota Camry and the other Toyota Yaris . And I have used another of your services in Pineville, North Carolina where I work I have not had any issues with that Car Wash only the one in Charlotte where I live and where I initially started my subscription with you all, and I will give you all the negative review until my car is repaired.