Robert E.
Received scanner in 3 days
Received scanner in 3 days. It was as advertised.
Response from Hue LLCJun 9, 2017
We are happy that you received your scanner within 3 days as advertised by us! Hopefully, we get 5 stars next time.

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Hue LLC (zipscanners.com) has 354 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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Robert E.
Received scanner in 3 days. It was as advertised.
Response from Hue LLCJun 9, 2017
We are happy that you received your scanner within 3 days as advertised by us! Hopefully, we get 5 stars next time.
John D.
I have not had much contact with ZIP SCANNERS up till now so I can't say too much about them !
Response from Hue LLCJun 2, 2017
Hey John! Sorry but we didn't hear anything from you. Feel free to contact us during our office hours: M, W, Thurs: 12pm - 8pm Tues: 12pm - 4pm F, S & S: 12pm - 6pm Phone: 737.777.9876 We always make sure to offer the quality service we can give. We want to hear you more. We would be glad to help you.
R T Price J.
No Problems with my order
Response from Hue LLCMay 8, 2017
Thanks!
of J K.
Zip Scanners did everything they could to locate my package that the post office lost. Through no fault of there own.
Response from Hue LLCMar 28, 2017
Ugh. Pretty frustrating but sometime things are out of our hands. Thanks for being patient and I'm glad we were able to find your package. Thanks!
Terry L.
The email receipt for my order read under shipping particulars that you would email the tracking info by the end of the next business day. However, the line just above reads in part "We'll ship your order ASAP". Conflicting statements in my opinion. I ordered before 5 AM CST on a Thursday, Then waited until the following Tuesday, the 5th business day after submitting my order to ask what happened to my tracking info. I was THEN told one of your warehouses was waiting on an order to arrive for my purchase to be sent out. Improvement with customer communications needs addressed to keep us advised of situations contrary to your email contents. At the time of ordering, I purchased for the programming of one (1) county to the SD card. My SD card was void of any programming. Possibly the card is being sent separately so I'll wait for a bit longer. Overall, ZipScanners is one of the best places to purchase a scanner with numerous informational items online to read or watch for the product you are interested in. In addition to their best prices and services to the customers. Thank you
Response from Hue LLCMar 20, 2017
Thanks for letting us know about this Terry. As we grow we need to make sure our communication is still tip top and sounds like there was a gap here. Thanks for being patient and I'm glad you like our tutorials. Thanks!
john V.
I bought a uniden 436 BCD HD about 1.5 years ago .It took me a long time to understand the operation of the scanner.once I figured out how it operates. I enjoy listing to it .Niagara county ny where I live went digital with police & fire.now I can listen to them.I have had bear cat / uniden scanners for many years. I like uniden scanners cause their easy to operate
Response from Hue LLCFeb 1, 2017
Hey John, Thanks for the review. Looks like you got your scanner without programming then added it a few weeks later which is pretty typical. Programming is included with 90%+ of all order for this reason. As this is a review of our company, not the scanner itself, can I ask what we could have done to earn a 5th star? Glad to hear you're enjoying your 436. Give me a call anytime. 763.200.157 - thanks! Nixon
Russell B.
One of the few US companies willing to ship overseas. Very reasonable prices. And when something goes wrong, as it did recently with another purchase, they fixed it. Could improve communication with the customer a little more. Given 4 out of 5 stars because no one is perfect.
Response from Hue LLCNov 25, 2016
Hi Russell I'm glad we were able to get everything taken care of for you. Apologies again for the shipping error, we don't expect this to ever happen again now that we got some bugs fixed. Thanks again for choosing Zip Scanners, we look forward to doing business with you in the future. -Nixon
EDWARD G.
One of the best scanner sites. Pricing very competitive and advice great. Only reason not 5 star always seemed rushed on phone or chat. Paid for set up but when received no documentation of what set up frequency programmed. Yes; I could use the software to review them but it would be an added value to have the reference.
Response from Hue LLCOct 26, 2016
Hi Edward Thanks for the review. Sorry if we seemed very busy, we are a very small company with just a couple of technicians doing the software programming. I'm glad we were able to provide great value and advice to you though. Thanks again for choosing Zip Scanners. -Nixon