Ed B.
So far its a working very well
So far its a working very well
Response from Hue LLCJan 10, 2018
Great! Glad all is good. Want to email us at [email protected] about why we don't get 5/5 stars? Thanks!

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Hue LLC (zipscanners.com) has 354 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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Ed B.
So far its a working very well
Response from Hue LLCJan 10, 2018
Great! Glad all is good. Want to email us at [email protected] about why we don't get 5/5 stars? Thanks!
notta B.
Expert advice you CAN NOT count on !! Just to let you know they said since I wrote a bad review my refund would take more time, and hung up the phone. I spoke to a supervisor and it seams we have come to a agreeable outcome.
Helen G.
My scanner came today. But some of the order didn't come. I call and was told another box was to come yet by Monday. I have no tracking number to check on the other box. Was so excited about getting the new scanner not too excited now. Will see what happen when other box comes. Maybe then I will chance my rating. I have my scanner up and running love it. Had someone that does scanners come over and did mine for me, He also like this scanner. Told me this was a very good one easy to do. They called me tonight and are sending me what was missing and apologize for the mix up. If you are looking for a good one this is the one to get. I look for weeks before buying not just the price but they are there to help you with problems and program help.
w1av
After reading some of the negative responses I have come to the conclusion that the majority of people who have complaints simply do not know ANYTHING about scanning or how a radio works. If you have to pay someone to program your scanner you must be pretty stupid and lazy. The built in whip that comes with your scanner is for MINIMAL reception. The whip works perfectly for local reception. If you want to listen to your local police/fire/rescue etc, thats all you need. Anything more you need an outside antenna with good coax. Stop blaming ZIP and the radio for your ignorance. STUDY how radio waves travel. Learn about antennas.....Go to Radio reference .com to find your frequencies! Stop being crybabies and LEARN how to operate AND program your radio! If you live in the middle of nowhere like Montana, then maybe you'll have reception problems! Maybe if you wimps spent a little time LEARNING about this stuff, the less grief you will have.It's not rocket science.
Response from Hue LLCJan 6, 2018
Funny review. But 4/5 stars? Most negative reviews are just upset folks that want to vent and for some reason do not call us to fix the issue. Once we see a bad review we call, fix issue and most of the time users delete review. Wish folks would just call us for support as we're open 7 days a week and offer lifetime support.
Customer
Very satisfied.
Response from Hue LLCJan 6, 2018
THIS IS ALL WE DO and we have very knowledgeable staff who are scanner owners themselves to help you. Also... 4/5 stars only? :)
Bray P.
Good scanner. Paid to have two jurisdictions pre-programmed into the scanner. One works great and the other doesn't work at all.
Response from Hue LLCJul 17, 2017
Hey Bray, We apologize but it looks like you missed to check the box on the scanlist of your scanner. Make sure to have it checked to get frequencies for Baltimore City. It was checked for quality monitoring and when you called us today, you said you messed with the programming we did as you did some changes on it. You did some changes on the SD Card and that is the reason why you are not getting Baltimore City. We have some video guides that will help you for self-programming. Fee free to contact us if you need more help and or more details about it.
Daniel F.
The clear plastic face of my scanner is badly scratched, like is been used or reconditioned.
Response from Hue LLCJul 11, 2017
I am almost certain that you have not removed the plastic film that is on the screen. To remove, it is best to gently pick at the corner of the screen which will expose the screen protector and allow you to peel it off. Please give it try. Thanks
Jack K.
Product was delivered as advertised. Well packaged. Given the item mailed the mailing charge , I believe, was a little excessive.
Response from Hue LLCJun 16, 2017
We are what we advertised! Its nice to know you are happy about the shipment and packaging. Just so you know we offer free shipping. We want also to know what was the mailing charge about?