ZiprentReviews of ziprent.com

For the Ziprent Team: Thanks so much, both for this service (both finding the perfect tenants, and managing the property) and the amazing follow through from members of your team. My concern was that there would be too little follow up and care since this is mostly an internet based service, and the opposite has been the case. You and your group are to be commended for hiring top notch folks and training them to be helpful and attentive to needs. There were at first a limited number of technical glitches in regards to the transfer of payments into my bank account, probably because technology hates me personally. That has since been resolved, and I expect smooth sailing from here on. I have already recommended others to use your service, and am referring service vendors to your repair team for vetting. Keep up the good work. We have enjoyed working with so many of your team members, and am concerned about singling out a few at the risk of leaving others out, but Alyssa L was amazing on the first contact, and Bryan and Harrison in I believe repairs have been outstanding as have Tom, Karen and so many others. I am impressed with your commitment to customer service. . . even overwhelmed with the sheer number of issues we are facing this first time through, but hopefully that will decline massively once the tenants are moved in. As conscientious landlords we wish to provide a wonderful carefree home for our tenants, but we also have heard the horror stories about tenants who complain about every little perceived slight, which is why we are going through a management company to help cover these issues, resolving the real problems, while containing or curbing the extraneous ones. Our hope is that your team will shield us from the unreasonable demands. But I think we are all vested in getting things off to a great start so that hopefully this tenancy will be a long term one. We are already considering other properties to switch over management to Ziprent.

Really streamlined process from showing to moving-in. Communication has been smooth and clear while customer service has been excellent. I particularly appreciate how quickly they're able to get experts out to fix issues that we identified in the rental. In the traditional property management model, there is 1 handyman that attempts to handle all aspects (plumbing, electricity, cabinetry, flooring, etc.), and I often had to constantly argue with my manager whether or not they needed to send someone out. Due to Ziprent's diligence, we were able to identify and fix 2 gas leaks in the house before we moved in.

I loved every step of working with zip rent for renting out my condo including their highly responsive customer service (with phone or email), high quality photographing, and ease of use. However, my most favorite feature is their superb portal website and its User Interface. You are in full control mode with that UI with access to all info and analytics you need to make decisions for your rental. At the end I was extremely impressed with their very reasonable pricing given the quality of their service.

Great communication and professional service.

My experience with Ziprent has been awesome. I literally did nothing as a home owner and my home went for the rent fairly quickly. Ziprent took care of everything. The team is very professional and their daily and weekly updates were really helpful with the progress. I would recommend Ziprent to everyone.

The ZipRent team has been extremely responsive, helpful, and transparent during every interaction we've had with them. They're an awesome advocate to have on our behalf as tenants, and we're fortunate to be working with them in our current living situation!

I reached out to Ziprent to manage my newly purchased property in Sacramento coz it’s far from where I live which is in the bay area; and everything went out smoothly from listing the property to tenant placement and now management. Everything was transparent online from the very beginning. You would see everything that’s been going on related to your property on the Ziprent website. Also the communication through email or by phone when necessary is fast and convenient. I will continue to use this management company on my next purchase in the future!

I am happy with Ziprent. They were very responsive and helpful. I managed to get my home placed on rent with a good tenant after screening. Ziprent managed the whole process seamlessly without any human contact which during covid times is great. Ziprent contacted me with statistics and recommendations for my pricing .I got a tenant interested and managed to close the deal within two weeks of listing.At every stage Ziprent would keep me informed about the progress with daily updates so I never felt the need for being physically present.