I had the best experience with Ziprent. They made my leasing process so much easier. Everyone who helped me was proactive, resourceful, and kind. Leasing can be such a tedious process, but they answered every question I had kindly and directed me with ease through the whole process. It's honestly such a relief to have a company that serves you well and to the best of their ability. I totally recommend them for both landlords and renters.
Response from ZiprentSep 13, 2023
We appreciate you taking the time to share your experience, Sophia!
YN
Yuesong N.
Ziprent is very helpful to facilitate…
Ziprent is very helpful to facilitate the renting process. Their responses are extremely fast. The staff is actively monitoring the renting process and willing to answer any questions via phone or email. In addition, the website is very easy to use. It is a great experience with Ziprent.
Response from ZiprentSep 13, 2023
Thank you for your kind words, Yuesong!
GF
Gail F.
First-time renter
As a first-time renter, I enjoyed the ziprent experience. Initially, I applied for a property that didn't work out. However, while perusing ziprent.com's website,
I found another property I liked even better than the first. I called ziprent's leasing department, to inquire about the second property, and was informed I could transfer my application without paying another application fee. The transfer application occurred that Saturday, and my application was accepted by the owner on Monday. From there, ziprent sent multiple communications on the next steps of the process.
It should be noted, the QUALITY of rental properties ziprent has available is unmeasured - I'm not sure if that's by design? a requirement the company has? But that aspect did not go unnoticed by me, having seen other less desirable rental listings in the Bay area. Also, ziprent offers a virtual tour for their rental listings. I appreciate the ability to virtual tour the rental properties, it's a great way to get a feel for the layout of the property.
Overall, I was very pleased with the level of customer service and how technology was used to facilitate every stage of the process from beginning to end. The follow-up text messages, calls and emails from the ziprent team were very helpful and made my first rental process smooth. If zip ever gets in the busisness of selling properties, I will definitely be first in line.
Response from ZiprentSep 13, 2023
We appreciate you taking the time to share your experience, Gail!
JP
Joshua P.
Great service and communication
Great service, they were in communication with us the entire time while moving in. Easy to work with and responsive. Tour and move in was hasle-free.
CN
Christina N.
Very responsive and efficient
Very responsive and efficient. Made me feel very involved in the renting process (as a renter), and I felt that I could reach out to them at any point. Clear instructions made the contactless process very easy, and I would definitely recommend them.
Response from ZiprentSep 13, 2023
Thank you for your kind words, Christina!
PG
Paula G.
Effective Process
Simple, easy and quick. Efficient team who are there to help you in a fast manner. A feeling that they care and are not there to take money away from you. Multiple options to best feed my needs.
Response from ZiprentSep 13, 2023
We appreciate you taking the time to share your experience, Paula!
MD
Marilyn D. A.
Do U want to feel like a V.I.P. Choose Ziprent to help you find your next home to rent. With Ziprent, your home is your castle!
The Ziprent Employee was constant in her efforts to bring me timely updates which kept me needfully informed. She did not fail to take the initiative to see if matters were done satisfactorily, before closing out my repair request. She was needless to say attentive to my concerns. And served as my representative to the other parties involved. Thank you Ziprent for keeping the process of renting a seemingly seamless process. Your Online Company is definitely user-friendly!!!
Response from ZiprentSep 13, 2023
Thank you for your review, Marilyn! Happy to hear about your experience.
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Natalie D.
Ziprent exceeds my expectations!
When I found this location and saw that it was managed by Ziprent, I was relieved to know that this property had a management company but didn't realize what excellent service I would receive. From touring the home, placing a application, finalizing the lease, repairs, and moving in, Ziprent has been there every step of the way. Their communication through email is quick and efficient and I do love the text message updates.