ZiprentReviews of ziprent.com

The company is customer friendly . Very reasonable cost and professional . The service was a bit chaotic though without an assigned agent per property where the context was missing and sometimes things were dropped. It would be better to bring a balance by assigning one agent per ticket . For example just for one application check I had to talk to 3-4 folks .

I don’t give them a 5 star review because I only had one month experience with them, and I can say that you are on the right track if you are a homeowner and looking for a management company for your property.

Every representative we have contacted while securing our lease was very helpful. They promptly accommodated our requests to see the property and helped when we arrived for our walk through but our code wasn't working. We were still able to do our walk through with just a couple minute delay while they sent a new code, no problem. All of this said, before we signed our lease we were getting pretty nervous because despite multiple inquiries via email, we never received a response. We finally found a phone number and that's when our experience drastically improved.

I was able to successfully rent out my SF apartment thru zip rent after just 2 months. I feel they offered a very good service. I do think they need to make some changes to their algorithms in recommending the landlord to aggressively lower their rental price and In how they manage multiple applicants at once, but I am confident they can address those issues and offer an even better service. I will recommend ziprent for others to use in renting out their property.

Everything went well. The efficiency of Ziprent in posting the rental, screening tenants, and setting up the schedule of showings is invaluable to me. The only improvement could be to have more information up front about handling rental units for which the HOA doesn’t allow lock boxes. Also, it would have been good for Ziprent to forward the signed lease directly to the HOA.

Great service: Secure, affordable, and trustworthy. The email only correspondence was a little bit frustrating at times but overall Ziprent is a great service.

Smooth experience working with Ziprent from scheduling a viewing all the way to move-in. I was hesitant at first since they seemed to be one of those rental companies you don't speak to a person at all at any point, but they were communicative and clear throughout the entire process. On move-in day our lockbox code for the key wasn't working, I called and was able to get an actual human on the phone immediately. She was super sweet and promptly texted me a new code that worked. Post move in- we had a couple of questions regarding gates, remotes, little things here and there- and we also got a swift email response, even on a Sunday. Good experience all around, however I did take one star off because the property we moved into was very dirty, and apparently I have to request a cleaning BEFORE move in, which was never explicitly stated. I just assumed that was a common courtesy that would be done.

Using Ziprent has been a positive experience. The Ziprent staff is very responsive, always answered questions or concerns in timely manner. The user portal is user friendly and easy to navigate. They streamline the listing and tenant placement process. I would recommend using Ziprent for anyone looking to list or rent a property.