ZiprentReviews of ziprent.com

I've been putting off the inevitable, strictly because of the process involved with finding a new place to lease. Ziprent made this process as smooth and easy as it could be. Their system for viewing properties is exactly how it should be. Never had anyone bothering me, following me around, or asking me over and over if I like the house. I was able to view the home at my pace and take the time I needed to make sure it felt like home. The application process is just as easy, and the communication was excellent. Every single question or concern I had was immediately addressed and replied to. Their online portal made everything accessible and allows you to see every single step as you make your way through the approval process. I highly recommend Ziprent to anyone looking for a stress free way of finding your new home to lease.

My wife and I rented a 2-bdrm house in NorCal from Ziprent. A few months into our 1-yr lease, I was transferred and we had to move out of state. I notified Ziprent that we had to move. What unfolded next was a nightmare. I happily showed the property to prospective renters during the last few weeks of our time at the property. But no one was interested. When we moved, all showings stopped. After a week or so, I checked the Ziprent listing for the property and found that when a person tried to book a showing, they received a message saying that no showings were available. Mind you, I’m still paying full rent. I called them to tell them of the problem and they eventually got it fixed. After several more weeks, there were still no renters. I eventually took out an online advertisement and found renters on my own to take over the property. Once the renters that I found signed the lease, Ziprent tried to interpret the CA civil housing code in a way that let them return less of my deposit and keep more money than they were legally allowed to. It was a huge headache for me but I eventually got everything back that was supposed to be returned. Update: After I posted my review, Ziprent reached out to me and made a significant corrective effort to help remedy the problems that I experienced. Because of this, I have updated my review to five stars.

I had a great experience with Ziprent! There communication is clear and prompt, which made the entire process smooth and stress-free. The Relationship Managers always made sure that they follow up on my requests and the response times are incredibly quick.

Combining their intuitive online portal, streamlined process and outstanding customer service, Ziprent was able to advertise broadly, attract qualified applicants and find my tenants in just one week! All I needed to do was to select my tenants from their “proposed tenants” list after showings and income/credit/background checks all done. I truly got my money’s worth and thanks for keeping me at ease.

Great staff and company to work with

Ziprent's response time is immaculate. There is always someone there to email or call and I very much appreciate that. The leasing process was seamless and straightforward with all details laid out clearly. Ziprent rocks!

Since choosing Ziprent in 2019, they've handled everything from finding tenants and maintaining the property to resolving any issues with dedication and efficiency. The company is not only reasonably priced but also boasts a team that consistently demonstrates high quality and professionalism. I highly recommend Ziprent!

Great communication with agents throughout the day. Answers questions promptly and responds to emails efficiently. Manages the listing great. Owner dashboard very easy to use and navigate. Great experience having them list and manage my property!