Paul S.
Friendly, professional and effective service
I live in NJ and bought a rental property in Durham, NC. I spoke to 3 local property managers and 3 online services before deciding on Ziprent for the following reasons: - their fees for listing and placing a tenant as well as for monthly fees for managing the rental was the lowest. - whether I sent an email inquiry or on the rare occasion where I wasn’t able to reach a person on the phone and had to leave a message, I got a response within about half an hour. - even though the person who responded to my inquiries and phone calls were different every time, they all seemed equally friendly and up-to-date on my details, so it felt like I was dealing with the same person. This gave me the confidence that the company fostered a professional and customer-friendly culture. Ziprent scheduled a photographer on the day my property closed on a Friday and it was listed the following Monday. They scheduled three walkthroughs during that week and by Friday they had signed a tenant with excellent credit rating and after completing all the steps required, the tenants took possession the following Sunday. I had been following another townhouse in the same community that had listed a month before mine for the same rent and that closed after mine did. I couldn’t be happier with how Ziprent’s tenant placement team managed this process. It’s too early to comment on Ziprent’s property management service, but the follow up and communication so far have been excellent and I am hopeful that my experience in that area will also be superlative.
Response from ZiprentDec 22, 2024
Thank you for your feedback, Paul!



