ZinioZinio transforms your favorite print magazines into digital format. Same content. Same design.Delivered over the Internet. Straight to your desktop.
Zinio (zinio.com) has 414 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
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Books & Magazines · Kansas City, Missouri
Excellent
Books & Magazines · San Francisco, California
Excellent
Books & Magazines · Georgetown, Kentucky
Excellent
Books & Magazines · Dover, Delaware
Excellent
414 approved reviews, newest moderated first
Laura N.
Quick response and answered my question.
Response from ZinioSep 16, 2020
Hi Laura Newman, thanks so much for your comments. We are delighted to hear about your good experience with our service and support. If we can help you further enjoy our app, please contact us at [email protected] quoting ref #1016046. Thanks for your review and have a wonderful day!
Susanna C.
I received a very quick response to my question and Customer Support continued to be very efficient until the whole problem was solved.
Lamar H.
Zinio has changed my life with access to incredible digital content. And their customer service team is so patient and helpful!
Response from ZinioSep 2, 2020
Hi Lamar, thanks so much for your comments. We are delighted to hear about your good experience with our service and support. If we can help you further enjoy our app, please contact us at [email protected] quoting ref #1005506. Thanks for your review and have a wonderful day!
Ted M.
Exceptionally fast response, problem resolution, and followup---outstanding support.
Response from ZinioAug 30, 2020
Hi Ted, thanks so much for your positive review! We're happy to hear about your good experience with our service and support. If we could help with anything else, please know you can contact our Customer Support team 24/7 via email at [email protected] and also you can reach us out via live chat on our Support page: https://support.zinio.com/hc/en-us Thanks again and have a great day!
Fathya R.
I love it and customer service was helpful!
Response from ZinioAug 27, 2020
Hi Fathya. Thank you for your comment. Glad to read that you received help from our support to your satisfaction
Glenn
Customer support is excellent. Received a quick and complete reply to an issue reported Sunday evening. Impressive!
Response from ZinioAug 27, 2020
Hi Glenn,Thank you for your positive review. Great to hear that you were able to resolve your issue with our support team on a Sunday. We hope that you are now enjoying your digital subscription. Have a lovely day and thanks again
Susan
Every month I have to contact Zinio because my magazine does not appear for download even though I have paid for it. I am not impressed and I am thinking of cancelling my subscription.
Response from ZinioAug 17, 2020
Hi Susan, thank you for review. We are interested in your feedback and would like to review your case in order to investigate about the root cause of those delays. Rest assured that we take publishing dates very seriously to deliver the magazines as per the publisher's official release dates. If that was not the case, we would like to understand the reason better and work to solve this for you. Please contact us sending an email at [email protected] so we can help you. We appreciate your understanding and wish you have a great start of your week.
John G.
Great reading , support was great in fixing billing issue.
Response from ZinioAug 12, 2020
Hi John. Thanks for leaving a positive review. Great to hear that your billing issue was quickly resolved and that you are enjoying reading your digital magazines on ZINIO. Have a fab day and thanks again