Zinff Optical Reviews | Read Customer Reviews of zinff.com

Zinff Optical Reviews | Read Customer Reviews of zinff.com

Zinff Optical reviews

Showing 147 reviews with 5 stars · Clear filters

Nancy R.
Feb 14, 2023
Beautiful glasses
Beautiful glasses. I had ordered the wrong pair, but my customer service representative went above and beyond to help me get the correct ones! Excellent service!
Response from Zinff OpticalFeb 14, 2023
Hi Nancy, Thanks for your positive review. We always try our best to offer better eyeglasses and service to our customers. Zinff offers a 30-Day Fit & Style Guarantee and a 365-Day Product Guarantee. If you need any other help, feel free to contact us. LiveChat: Start a Live Chat at zinff.com Email us: [email protected] (Reply within 24 hours on workdays and 48 on weekends) Sincerely, Zinff Customer Support
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Marisol P.
Jan 29, 2023
Great customer service
Quick and easy resolution and the operator was polite and friendly.
Response from Zinff OpticalJan 29, 2023
Hi Marisol, Thanks for your review. We always try our best to offer better eyeglasses and service to our customers. Zinff offers a 30-Day Fit & Style Guarantee and a 365-Day Product Guarantee. If you need any help, feel free to contact us. LiveChat: Start a Live Chat (8 pm - 5 am EST, Mon.-Sat.) Email us: [email protected] (Reply within 24 hours on workdays and 48 on weekends) Call us: 1-858-609-0485 (8 pm - 5 am EST, Mon.-Sat.) Sincerely, Zinff Customer Support
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Teonna
Jan 27, 2023
Helped me exchange my eyeglasses when I…
Helped me exchange my eyeglasses when I messed up my prescription! Thank you Tina!
Response from Zinff OpticalJan 28, 2023
Hi Teonna, Thanks for sharing your experience. We always try our best to offer better eyeglasses and service to our customers. Zinff offers a 30-Day Fit & Style Guarantee and a 365-Day Product Guarantee. If you need any help, feel free to contact us. LiveChat: Start a Live Chat (8 pm - 5 am EST, Mon.-Sat.) Email us: [email protected] (Reply within 24 hours on workdays and 48 on weekends) Call us: 1-858-609-0485 (8 pm - 5 am EST, Mon.-Sat.) Sincerely, Zinff Customer Support
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Emily
Jan 2, 2023
very helpful customer service bonnie…
very helpful customer service bonnie went out of her way to help me and it helped me avoid ordering the wrong pair of glasses
Response from Zinff OpticalJan 3, 2023
Hi Emily, Thanks for sharing your experience. We always try our best to offer better eyeglasses and service to our customers. Zinff offers a 30-Day Fit & Style Guarantee and a 365-Day Product Guarantee. If you need any help, feel free to contact us. LiveChat: Start a Live Chat (8 pm - 5 am EST, Mon.-Sat.) Email us: [email protected] (Reply within 24 hours on workdays and 48 on weekends) Call us: 1-858-609-0485 (8 pm - 5 am EST, Mon.-Sat.) Sincerely, Zinff Customer Support
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Anonymous
Dec 28, 2022
Good Service and Glasses are stunning
Ordering was very easy, there was many helpful tips and the quality of my glasses were great. Although they did break within 30 days, they are very stunning and functional for sunny weather. I was able to receive help from Isabelle, her service was great and she was very helpful as well.
Response from Zinff OpticalDec 28, 2022
Hi, Thanks for sharing your experience. We always try our best to offer better eyeglasses and service to our customers. Zinff offers a 30-Day Fit & Style Guarantee and a 365-Day Product Guarantee. If you need any help, feel free to contact us. LiveChat: Start a Live Chat (8 pm - 5 am EST, Mon.-Sat.) Email us: [email protected] (Reply within 24 hours on workdays and 48 on weekends) Call us: 1-858-609-0485 (8 pm - 5 am EST, Mon.-Sat.) Sincerely, Zinff Customer Support
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Beth
Dec 20, 2022
Awesome Experience
1. Glasses are of astonishing quality. 2. Shipment is pretty quick, considering they are starting from scratch 3. If there are any issues whatsoever, they are resolved quickly. And I mean quickly.
Response from Zinff OpticalDec 21, 2022
Hi Beth, Thanks for your review. We are so glad that you like our eyeglasses and are satisfied with our service. Zinff offers a 30-Day Fit & Style Guarantee and a 365-Day Product Guarantee. If you need any help, feel free to contact us. LiveChat: Start a Live Chat (8 pm - 5 am EST, Mon.-Sat.) Email us: [email protected] (Reply within 24 hours on workdays and 48 on weekends) Call us: 1-858-609-0485 (8 pm - 5 am EST, Mon.-Sat.) Sincerely, Zinff Customer Support
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Mark
Dec 17, 2022
Awesome service and quality
The team is very specific and caring when reviewing your order and prescription. Second time purchasing and definitely not the last!!
Response from Zinff OpticalDec 17, 2022
Hi Mark, Thanks for your review. We are so glad that you are satisfied with our service and eyeglasses. Zinff offers a 30-Day Fit & Style Guarantee and a 365-Day Product Guarantee. If you need any help, feel free to contact us. LiveChat: Start a Live Chat (8 pm - 5 am EST, Mon.-Sat.) Email us: [email protected] (Reply within 24 hours on workdays and 48 on weekends) Call us: 1-858-609-0485 (8 pm - 5 am EST, Mon.-Sat.) Sincerely, Zinff Customer Support
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Kp
Dec 16, 2022
Very helpful and detailed
Very helpful and detailed. Response was quick and easy to solve and speak with
Response from Zinff OpticalDec 17, 2022
Hi Kp, Thanks for your review. We are so glad that you are satisfied with our service. Zinff offers a 30-Day Fit & Style Guarantee and a 365-Day Product Guarantee. If you need any help, feel free to contact us. LiveChat: Start a Live Chat (8 pm - 5 am EST, Mon.-Sat.) Email us: [email protected] (Reply within 24 hours on workdays and 48 on weekends) Call us: 1-858-609-0485 (8 pm - 5 am EST, Mon.-Sat.) Sincerely, Zinff Customer Support
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