Aspen A.
Amazing! I will always order from Zinff!
They were just awesome. This is my second order from them. Last time I ordered they were good. No issues at all. I’m a bit rough on glasses so after about two years I had to order more. I always end up breaking the sides off somehow. These Zinff glasses had lasted longer than any of my previous pairs ever have! Normally my glasses end up being around $250 or more at the eye doctor and they last half as long and they don’t have all the added lense features. And aren’t as cute lol. Basically I was super excited to get some new ones. I got some new ones and one pair was perfect (it was the geometric clear ones) and the other pair (Albert I think the name was) was missing a screw. I emailed their customer service team super nervous because I had to leave in a week and I really needed my glasses to both be working well. The screw missing wasn’t destroying the glasses but it was making it where I needed to use tape to hold the top bit on. I sent photos of what they looked like and explained my concerns and they sent me a new frame. The black color was out of stock so they had to send another but I actually think I like the blue pair they sent better. I paid for fast shipping (around $13 I believe?) but I didn’t have to. I just did it so they’d be here in time for my trip. The package came in 2-3 days and I’m all the way in the states. I’m SO happy with my service and have recommended many more people to buy their glasses. My mother and my two cousins have both bought from them in the past because I recommended them and my mother plans to do so again in a couple days. I can’t think of anything bad to say about the glasses. I really think the screw thing was just a fluke from it not being fully tightened before it was shipped or something because it had never happened to me or my family in the past and they were so kind and fixed it immediately and responded very quickly. I won’t shop anywhere else again!
Response from Zinff OpticalJun 21, 2021
Thank you so much for your kind and nice feedback!! 🙂🙂 We are sooooo glad to hear that you like your new glasses and are satisfied with our customer service. This motivates us a lot! Thank you for your support and trust! 💗 If you have any further questions, don't hesitate to contact us! 🙂


